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Patient/Office Coordinator

2 months ago

Ashland, United States tapwage Full time

Summary

- JOB SUMMARY
- Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
- DUTIES AND ESSENTIAL FUNCTIONS
- Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
- Overall performance rating of below indicated essential job duties:
- Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
- Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
- Insurance verification prior to patient visit, when applicable.
- Manage office correspondence, medical record documentation, and process medical records requests.
- EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
- Minimum requirement:
- High School diploma or GED
- Must be able to type 35 correct words per minute
- Preferred qualifications:
- One year experience in medical office setting
- WORKING ENVIRONMENT
- Works indoors in an office/clinic setting
- The noise level is usually moderate
- PHYSICAL DEMANDS
- Constantly required to maintain a stationary position behind a computer.
- Frequently required to move about inside the department.
- Constantly required to communicate telephonically and face to face with colleagues and customers.
- Constantly required to operate a computer and telephone.
- Constantly required to lift and/or move up to 10 pounds.
- Frequently required to lift and/or move up to 25 pounds.
- Occasionally required to lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception