Patient Experience Coordinator

3 weeks ago


Ashland, Kentucky, United States Aspen Dental Full time
About Aspen Dental

At Aspen Dental, we prioritize our patients' needs and provide a supportive environment for our team members to thrive. Our comprehensive training program, competitive compensation, and flexible scheduling enable our employees to grow professionally and personally.

Job Summary

We are seeking a highly organized and detail-oriented Patient Experience Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, scheduling appointments, and managing patient records.

Key Responsibilities
  • Provide outstanding patient service, ensuring a positive experience for every patient
  • Schedule and confirm patient appointments, verify insurance, and collect payments
  • Balance nightly deposits and credit card processing
  • Perform additional tasks as assigned by the Manager
Requirements
  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Excellent time management and organizational skills
  • Ability to work in a fast-paced environment
What We Offer
  • A generous benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match
  • Career development and growth opportunities through our best-in-class training program
  • A fun and supportive culture that encourages collaboration and innovation
  • Free Continuous Learning through TAG U

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.



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