Patient Safety Specialist

4 weeks ago


Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time
About the Role

Brigham and Women's Faulkner Hospital is seeking a highly skilled Patient Safety Specialist to join our team. As a key member of our Quality and Safety Department, you will play a critical role in ensuring the highest standards of patient care and safety.

Key Responsibilities
  1. Adverse Event Management
  • Coordinate the day-to-day management of adverse events, including reviewing and analyzing reports, identifying sentinel events, and working with the Patient/Family Relations department on risk and patient safety issues.
  • Manage the reporting of adverse events to regulatory agencies, including DPH and BRM, and coordinate unannounced hospital surveys by DPH.
  • Develop and implement corrective and preventive actions to reduce risk, collaborating with CRICO and hospital-based improvement teams on interventions.
Innovative Patient Safety Initiatives
  • Identify, recommend, and independently manage innovative patient safety initiatives, including reviewing and developing hospital policies, participating in hospital patient safety initiatives, and directing improvement activities related to safety and quality vulnerabilities.
  • Develop and implement analytic and measurement strategies for projects, including developing key metrics, identifying data sources, and collecting baseline data.
  • Work with the Sr. Manager of Patient Safety and Risk to prepare regular presentations to the Board Quality Committee, Care Improvement Council, and other BWFH leadership and clinical groups.
Mentoring and Training
  • Participate in the orientation, training, and mentoring of department of quality and safety team members.
  • Present the DQS department overview for site visits and other inter-departmental training sessions.
  • Precept pharmacy students, medicine students, and medicine residents, as well as DQS fellows.
About Brigham and Women's Faulkner Hospital

Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain. We are committed to supporting patient care, research, teaching, and service to the community. We value diversity, equity, and inclusion and strive to reflect the diversity of the patients we serve.

Qualifications
  • Bachelor's degree required.
  • Degree in Nursing, Pharmacy, or similar/related clinical field is highly preferred.
  • Prior experience working as a program manager or equivalent experience in quality measurement and/or improvement, patient safety, or risk management is highly preferred.
  • Experience working in a large and complex healthcare organization or relevant clinical work experience is preferred.
  • Computer and Internet skills and experience required, with familiarity and comfort with MS Office products.
  • Superior organizational skills and the ability to multitask.
  • Initiative and ability to work independently with minimal supervision while thriving in a setting requiring collaboration and teamwork.
  • Sophisticated listening and negotiation skills with demonstrable experience in operating effectively in a complex environment.
  • Creativity and enthusiasm for developing and implementing new programs.
  • Demonstrated effectiveness as both a team member and team facilitator, with high degree of social facility in obtaining cooperation and support for a broad range of people.
  • High degree of professionalism, discretion, respect, and confidentiality.
  • Data management and analysis skills.
  • Ability to complete work under pressure and to meet strict deadlines.
  • Comfortable interacting with a vast array of administrative and clinical staff.


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