Current jobs related to Customer Service Clerk - Schaumburg - Village of Schaumburg
-
Customer Service Clerk
3 weeks ago
Schaumburg, United States SERVICE HERO CONSULTING LLC Full timeNOW ACCEPTINGAPPLICATIONS FOR THE POSITION OF: Customer Service Clerk (Finance Department) Interested candidates are encouraged to apply as soon as possible. Interviews will be conducted as applications are received. This position will remain open until filled. STARTING PAY RATE: $21.82 - $24.32 per hour based on a 35-hour workweek. Salary dependent on...
-
Customer Service Clerk
2 months ago
Schaumburg, Illinois, United States Village of Schaumburg Full timeVILLAGE OF SCHAUMBURGHuman Resources Department101 Schaumburg Court,Schaumburg, IL 60193The Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O'Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home...
-
Schaumburg, IL
3 weeks ago
Schaumburg, United States Village of Schaumburg Full timeNOW ACCEPTING APPLICATIONS FOR THE POSITION OF: Customer Service Clerk (Finance Department) Interested candidates are encouraged to apply as soon as possible. Interviews will be conducted as applications are received. This position will remain open until filled. STARTING PAY RATE: $21.82 – $24.32 per hour based on a 35-hour workweek. Salary dependent on...
-
Village of Schaumburg, Customer Service Clerk
3 weeks ago
Schaumburg, United States Illinois City County Management Association (ILCMA) Full timeThe Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O’Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity....
-
Schaumburg, United States Pacific Advisory Service Full timeJob DescriptionJob DescriptionInternational parts company is looking for a Japanese Bilingual Inventory Control/ Customer Service.Manage receiving orders from customers, ordering to factories overseas, handling logistics and lead-time, managing inventory at the warehouse, and creating shipping documents for shipments. Daily communication with Overseas...
-
Customer Service Representative
2 weeks ago
Schaumburg, United States Go Thrive Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Associate
2 weeks ago
Schaumburg, United States Associa Full timeThe Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Associate, Office Manager, Service, Community Manager, Customer, Retail, Property...
-
Hyatt Regency Schaumburg Full-Time Front Desk Clerk
3 months ago
Schaumburg, United States Marcus Corporation Full timeJob Description Hyatt Regency Schaumburg Full-Time Front Desk Clerk - ( 220000AF ) **Description** **The Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from OHare. The Hyatt Regency Schaumburg was recently renovated to satisfy a discerning clientele who share a common need for value without...
-
Customer Service Ambassador
5 days ago
Schaumburg, Illinois, United States Mr. Rooter of Cook County Full timeAbout Mr. Rooter of Cook CountyAt Mr. Rooter of Cook County, we pride ourselves on delivering exceptional customer service and building long-lasting relationships with our clients. Our team is dedicated to providing top-notch plumbing solutions that exceed expectations.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...
-
Customer Service Coordinator
2 hours ago
Schaumburg, Illinois, United States NFI Industries Full timeJob SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at NFI Industries. As a key member of our operations team, you will be responsible for facilitating the day-to-day business needs of our customers, providing exceptional customer service, and ensuring seamless execution of our services.Key ResponsibilitiesCustomer...
-
Customer Service Representative
5 days ago
Schaumburg, Illinois, United States Foot Locker Full timeCustomer Service Associate Role at Foot LockerWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a welcoming shopping environment.Key Responsibilities:Customer Service: Ensure...
-
Customer Service Associate
3 hours ago
Schaumburg, Illinois, United States Janie and Jack Full timeAbout the Role:As a Sales Associate in our Retail Trade industry, you will play a crucial role in driving sales and providing exceptional customer service. You will be responsible for assisting customers with their purchases, answering their questions, and ensuring that they have a positive shopping experience. Your end goal is to meet and exceed sales...
-
Customer Service Representative
3 days ago
Schaumburg, Illinois, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and working closely with our internal teams to drive business growth.Key...
-
Customer Service Associate
4 days ago
Schaumburg, United States Associa Full timeJob Description The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly...
-
Customer Service Associate
6 days ago
Schaumburg, United States Associa Full timeJob Description The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly...
-
Customer Service Associate
3 days ago
Schaumburg, United States Associa Full timeJob Description The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly...
-
Customer Service Specialist
3 months ago
Schaumburg, United States Prismhc Full time** Customer Service Specialist** ** Prism Health Care Services** ** Schaumburg, IL** Health, Dental, Life Insurance, 401k and generous Personal Time Off benefits are available for full-time employees. **Basic Function:** Under the direction of the Customer Service Lead, this position is responsible for all customer service activities, adhering to process...
-
Customer Service Representative
1 week ago
Schaumburg, United States TEKsystems Careers Full time*Description:* This is NOT a high call volume position, this is a HEAVY email and customer service position! -This opening is on the Customer Support team, they support the account managers who manage the fleet -Assist with ordering vehicles, assist with anything customer service related -For example, “my vehicle has been impounded”. It’s this...
-
Customer Service Manager
9 hours ago
Schaumburg, Illinois, United States PulteGroup Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at PulteGroup. As a key member of our customer service team, you will be responsible for providing exceptional service to our homeowners, ensuring their satisfaction with our products and services.Key ResponsibilitiesHomeowner SupportConduct in-person homeowner assessments...
-
Customer Service Associate
3 weeks ago
Schaumburg, United States The Mom Project Full timeCustomer Service Associate Hybrid - located in Schaumburg, IL Full-Time Excellent opportunity to join a growing tech company in Chicagoland! Position Summary The purpose of the job is to fulfill customer requests to purchase products and assure their complete satisfaction. Major Areas Of Responsibility/Essential Functions Build strong relationships with...
Customer Service Clerk
2 months ago
VILLAGE OF SCHAUMBURG
Human Resources Department
101 Schaumburg Court,Schaumburg, IL 60193
The Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O'Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity.Notable village distinctions include being rated as an excellent or good place to live by 95% of respondents in the National Community Survey;having multiple highly-awarded and accredited departments; being selected as a Best-In-Class-Employer by Gallagher for midsize employers and being recognized as a Better Business Town by The Better Business Bureau of Chicago and Northern Illinois.
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.
NOW ACCEPTINGAPPLICATIONS FOR THE POSITION OF:
Customer Service Clerk (Police Department)
Interested candidates are encouraged to apply as soon as possible. Interviews will be conducted as applications are received. This position will remain open until filled.
STARTING PAY RATE: $21.82 - $24.32 per hour based on a 35-hour workweek. Salary dependent on qualifications. The salary range for this position is $21.82 - $31.81.This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website.
Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.
JOB SUMMARY:
This position performs a variety of functions within records in the areas of customer service, data entry, and clerical tasks. This position is responsible for the handling of phone calls, customers, and receipts of payments, data entry; adjudication administration and coordination of monthly hearings, processes subpoenas, Freedom of Information Act (FOIA), background checks, letters of good conduct, and assists in the department accreditation process. Creates, processes, and maintains various accounts receivable systems for the department.
JOB DUTIES:
1. Assists, provides information, and responds to questions and concerns from the public, departmental staff, and other agencies in person and by telephone.
2. Responds to public inquiries for information regarding police reports, accident reports, and other matters; ensuring that the release of records follows state, federal, and local laws.
3. Collects fees and fines for the department, including but not limited to, parking citations, ordinance fines, accident reports, vehicle releases, fingerprinting, batch payments, and other matters; prepares and issues receipts; maintains appropriate ledgers and daily cash drawer balance.
4. Performs clerical functions of the police local adjudication program including boots and administrative tow. Attends adjudication hearings.
5. Reviews, updates, and maintains the police records system to ensure timeliness, completeness, and compliance with the state and federal records depository requirements.
6. Validates records within the state law enforcement agencies data system (LEADS) computer program and queries the Illinois State Police computer program for various data.
7. Maintains CALEA standards and files.
8. Maintains and processes court-ordered documents such as expungements, sealing of files, and subpoenas.
9. Maintains and processes extra duty detail requests.
10. Performs other duties as assigned.
QUALIFICATIONS:
1. Education equivalent to a high school diploma.
2. A minimum of one year of customer service and clerical experience that demonstrates a general aptitude for working with the public in a professional environment.
3. LEADS certification preferred or ability to obtain within three months from the date of hire.
4. Proficiency with current computer technology, job-specific software, and customer service systems.
BENEFITS:
The Village of Schaumburg has a competitive benefit package with coverage that begins on the first day of employment and includes: flexible benefit Section 125 plan including health, dental, vision, and life insurance as well as medical and dependent care flexible spending accounts, and a retirement plan through the Illinois Municipal Retirement Fund. The Village also provides paid holidays, paid vacation, sick leave, tuition reimbursement, succession development, and more.
SELECTION PROCESS:
Candidate screening process may consist of an application review, skills testing, employability assessment, interviews, reference checks, and other job-related testing or verifications. Chosen candidates will be subject to a background and criminal history investigation, and qualifying pre-employment medical examination and drug screen (including cannabis).
THE VILLAGE OF SCHAUMBURG IS AN EQUAL OPPORTUNITY EMPLOYER
