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Bilingual Intake Representative
2 months ago
Description:
We are searching for motivated bilingual representatives to source, screen, and qualify clients. You must quickly respond to and nurture new inquiries using phone, text, and email with the goal of connecting them with an attorney.
Conduct majority outbound calls to qualified leads
Contributing to a speed of less than 2 minutes for new inquiries
Building rapport with customers leading to at least 30% close rates
Working towards a contact rate of 85% on all inquiries
Accurately recap facts verbally during calls
Pay: 22-25/hr, Contract to Hire
Skills:
Customer service, Call center, bilingual, Data entry, outbound calls, sales, insides sales, microsoft office
Top Skills Details:
Customer service,Call center,bilingual
Additional Skills & Qualifications:
High School diploma, GED, or equivalent
Previous sales experience is preferred.
Must be available to work 8-hour shifts (7-4, 9-6, or 11-8) between the hours of 7a - 8p on any scheduled day. Weekend availability is required.
Ability to multitask across multiple screens
Proficient Microsoft office and technological skills
Enthusiastic about working in a fast paced environment
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
