Catering Sales Manager
3 weeks ago
- Solicitation, prospecting and direct selling in the local Corporate and Social Caterings markets
- Event detailing with planners including room setup, food and beverage and audio visual. Communicate information clearly with planners and hotel department heads through banquet event order and resumes
- Prepare proposals, contracts, BEOs, resumes for all Catered Events and arriving Groups, in addition to other client-requested documents
- Event planning and detailing for all Group events
- On-site contact for all standalone events
- Plan, organize and effectively communicate on-site events
- Conduct property tours and convey new service offerings helping to establish new customer relationships in the community.
- Maximize Catering and Banquet revenues wherever possible and minimize erosion of check averages from price-sensitive groups
- Communication of function-arrangement to all responsible hotel departments via weekly BEO meetings, as well as via email and direct paper & digital communication
- Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions
- Participate in networking events, both on and off-site. This may include charity and community events as well
- Physically double-check all function arrangements against specifications of client
- Effective communication and follow-up to ensure repeat business
- Update and increase client prospects through active prospecting
- Maximize revenues for the hotel through up-selling techniques.
- Other duties as assigned by Director of Sales and Marketing
- Dynamic, enthusiastic, organized and a creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed
- Seeking a confident self-starter who is a strong communicator
- High School Diploma or Equivalent required. College degree preferred
- Excellent oral/written communication skills in English
- Must be punctual and highly dependable
- Minimum of 2 years hotel sales/catering experience preferred
- General knowledge of operations the hotel industry
- Must have proven selling, negotiating and presentation skills
- Highly developed customer service skills with strong attention to detail
- Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, Outlook
- Ivvy and Opera Cloud experience strongly preferred
- The ability to delegate effectively
- Must be able to work a flexible schedule including nights, weekends and holidays
- Goal oriented with strong desire to develop and grow in the hospitality industry
- Opportunity is an on-site position, not remote
- Must pass a background check
Source: Hospitality Online
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