Guest Services Supervisor
2 weeks ago
Laurel Crest Resort ,located in Pigeon Forge, TN is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately
Address: 2628 Laurel Crest Lane Pigeon Forge, TN 37863
Be part of a team committed to creating lasting vacation memories #PowerOfVacation
As the Front Desk Supervisor, you will be responsible for supervising the front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. This position works closely with the Front Desk, Housekeeping, Maintenance, and Sales departments to maintain proper working relationships. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
POSITION DETAILS:
- At least one year of Front Desk experience as Guest Services Agent, and/or two years’ experience in the Hospitality field.
- Assist in maintaining continued training for Front Desk staff.
- Assist in coaching, counseling, and development of Front Desk staff.
- Perform Front Desk duties as necessary and schedule the associates.
WHAT EMPLOYEES SAY:
“Well organized company with great benefits and an employee first approach to business”- Glassdoor
“Working for Bluegreen has helped me grow as a person and a leader. The people that I work with have become more of a family than just co-workers.”- Indeed
JOIN BLUEGREEN:
Ready to be part of the fun? APPLY today to join us in our purpose to “Share Happiness.”
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