Organizational Change Management Consultant

3 weeks ago

Minneapolis, United States RBC Capital Markets, LLC Full time

Job Summary

Job Description

What is the opportunity?

The RBC US Wealth Management - Organizational Change Management team leads change management planning and execution for the firm's top strategic priorities. This role collaborates with key change partners and senior leaders to create and implement change management strategies and plans that maximize employee readiness and adoption to changes in the areas of advisor and home office technology, industry regulations, business processes and overall product development. Drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation and the achievement of results and outcomes. Work with project sponsors, senior leaders and front line managers to influence and support their employees through transitions.

Key Roles and Responsibilities

  • Assess project change initiatives

  • Identify stakeholders and stakeholder impacts

  • Develop change management strategies to ensure stakeholder readiness and adoption

  • Develop communications plans and material in partnership with Communications team, Project Managers, Subject matter experts and Sponsors

  • Develop training plans and material in partnership with training & development teams to support stakeholder readiness and adoption

  • Collaborate with colleagues across the enterprise to deliver OCM deliverables in support of change initiatives

  • Develop and deliver training to firm employees on change leadership and change management topics

  • Manage ad hoc requests

What do you need to succeed?

Must-have

  • Bachelor's degree or equivalent

  • 5+ years of financial services experience

  • Comprehensive understanding of organizational change management and supporting methodologies; experience with Prosci ADKAR model is a plus

  • Ability to work cross functionality with employees at all levels of an organization

  • Good organization skills and ability to successfully balance multiple projects and priorities

Nice-to-have

  • Experience in training and development and/or corporate communications

  • Experience with industry software applications (ex. client relationship management, asset management, financial planning)

  • Change management certification or designation desired; Prosci Certification a plus

  • FINRA Series 7, Series 66 (or Series 63 and Series 65) helpful

  • Leverage RBC US Wealth Management and enterprise change management process and tools for maximum effectiveness in plan development

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Flexible work/life balance options

  • Opportunities to do challenging work

  • Opportunities to take on progressively greater accountabilities

  • Access to a variety of job opportunities across business

Job Skills

Behavior Change, Change Management Strategies, Developing Plans, Enterprise Change Management (ECM), Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Organizational Communications, Overcoming Resistance to Change, Process Management, Training and Development, Wealth Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-20

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.


RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.

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