Change Management Analyst

2 months ago

Minneapolis, United States Tennant Company Full time

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

TENNANT COMPANY

Change Management Analyst

Location(s): Minneapolis-St. Paul area

Travel Requirements: 0-25%

ESSENTIAL DUTIES:

  • Responsible for partnering with Change Managment Lead and consulting partners to support execution of change strategy related activities, including change management, stakeholder management, communications, learning, measurement, readiness, leader enablement, change networks, etc.
  • Collaborate closely with key stakeholders, including senior leaders, project teams and end-users to gain their support and involvement in the change process
  • Develop strategies to equip business and functional leaders with tools and resources to support organizational change per the different phases of the project
  • Help activate and align change agent resources within each region to drive change and enact adherence to process standards
  • Create creative and targeted communications and engagement materials to engage and inform stakeholders on the change journey, including in support of roadshow and demo events
  • Support the continued maintenance of change impacts to inform strategic communications, engagement and training materials, coordinating with SMEs and regions for input and validation
  • Analyze qualitative and quantitative metrics to assess end user readiness at key program milestones; identify insights and mitigations to address readiness gaps
  • Identify region and country needs and adapt standard toolkit to maximize change and adoption for use in staged, regional releases
  • Identify potential areas of resistance and design strategies to mitigate them
  • Assist in developing and executing learning events to build understanding and future adoption
  • Maintain accurate records of change management activities, progress and outcomes

EXPERIENCE:

  • Bachelor's Degree required
  • Minimum 5 years experience in change management-related programs (stakeholder assessment, change impact analysis, digital communication and engagement, training support and business readiness)
  • Strong understanding of change management methodologies, tools and best practices
  • Excellent written and oral communication skills, including the ability to convey complex concepts in a clear and relatable manner
  • Ability to effectively manage stakeholders in a matrixed, global environment
  • Experience working on digital transformations
  • Strong interpersonal and relationship building skills, with the ability to influence and motivate stakeholders at all levels
  • Knowledgeable in matters of SAP implementation, process, and application in a manufacturing setting
  • Demonstrate an understanding of project planning in a global, matrixed organization
  • Advanced experience with Microsoft Office, Excel, PowerBI and others

REQUIRED LEADERSHIP COMPETENCIES

  • Courage
    • Leads the organization through high-stakes situations, crises, or conditions of uncertainty
    • Fosters a culture that supports people who take well-reasoned risks, regardless of the outcome
    • Takes stand on behalf of the organization in the face of adversity
  • Demonstrates Self-Awareness
    • Gathers feedback from different sources to get an accurate picture of own effectiveness
    • Leverages personal strengths and addresses limitations
    • Is mindful of the impact own leadership style has on people and groups
  • Manages Complexity
    • Approaches problems from a systems perspective, defining connections, linkages, and interdependencies
    • Synthesizes information from many sources to arrive at a broad and deep understanding of complex issues
    • Anticipates complex challenges the organization may face in the future
  • Directs Work
    • Coordinates and integrates the work of others to avoid duplication of effort
    • Delegates responsibility and conveys clear expectations to others
    • Intervenes appropriately to remove obstacles
  • Organization Savvy
    • Navigates internal and external political realities that can advance or hinder organizational initiatives
    • Uses formal and informal authority to gain buy-in and positively influence the direction of the organization
    • Gains the favor of key stakeholders to accomplish goals
  • Plans & Aligns
    • Allocates organizational resources in alignment with strategic plans and priorities
    • Conveys clear objectives so the organization can plan and prioritize actions to achieve them
    • Set aggressive yet realistic time frames for achieving strategic objectives
  • Strategic Mindset
    • Leverages the organization's key differentiators to develop a viable long-term strategy
    • Explores future scenarios and possibilities to help the organization respond to change and shape the future
    • Develops and integrates organizational strategies to achieve and sustain competitive advantage

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

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