Employment Services Supervisor

2 months ago

Atlanta, United States International Rescue Committee Full time
The International Rescue Committee (IRC) responds to the worldâs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Employment Services Supervisor manages a portfolio of programs promoting client self-sufficiency to newly arrived refugees, asylees, SIVs, and parolees. They supervise a team conducting program intake, delivering services, and managing data and case file documentation. The supervisor supports the team in achieving program targets relating to enrollment, employment outcomes, and connection to community benefits and resources. Major Responsibilities:Responsibilities include, but are not limited to: 
  • Service Delivery, Documentation, Reporting, and Contract Compliance
  • Oversee staff, interns, and volunteers providing employment, job training, cash assistance, and support services to clients enrolled in employment programs.
  • Monitor intake and enrollment trends, quality of service provision, timeliness, and accuracy of case file documentation. Ensure quality of data in relevant databases.
  • Collaborate with the Resettlement supervisor, Caseworkers, and other internal programs to facilitate a smooth transition of RP cases from their initial resettlement services and coordinate ongoing services for RP clients that have exited Resettlement Program and continue to be eligible for Matching grant Program services.
  • Oversee growth and expansion of employer partnerships, job training programs, and opportunities that promote client self-sufficiency.
  • Compile regular and ad hoc reports.
  • Contribute to preparing grants to maintain and expand Employment Services programming.
  • Partnership Building
  • Engage with local employers and employment networks to generate job leads and promote the hiring of IRC clients.
  • Liaise with local agencies to ensure clients can access benefits and services effectively.
  • Staff Supervision and Other Responsibilities
  • Supervise and coach staff through close communication regarding challenging cases; carry out timely, professional interventions to ensure appropriate service delivery.
  • Recruit, train, orient, monitor, and evaluate staff performance and ensure staff objectives are met.
  • Participate in IRC network-wide initiatives to understand and share best practices.
  • Represent IRC in public, professional, and governmental forums as assigned.
  • Other duties as assigned.
Job Requirements:Education: Undergraduate degree required, preferably in social work or related field.Work Experience:
  • Relevant professional experience in human services is required; a minimum of 2 yearsâ experience is strongly preferred.
  • At least 2 yearsâ experience in program and people management is strongly preferred.
Demonstrated Skills & Competencies:
  • Demonstrated ability to promote an organizational culture that reflects IRCâs core values of service, accountability, integrity, and equality.  Ability to lead in a way that recognizes that IRCâs work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
  • Strong relationship-building, diplomacy, and networking skills; effectively building internal and external relationships.
  • Demonstrated success working and communicating effectively in a multicultural environment.
  • Self-starter with excellent problem-solving skills and proven ability to prioritize and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Fluent in spoken and written English; proficiency in the language(s) spoken by the client group is desired.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving.
  • Valid driverâs license and access to a personal, insured vehicle.
Working Environment: 
  • A combination of the standard office environment, remote work, and âfieldâ time within the service delivery area to perform the above-outlined responsibilities.
  • Occasional domestic travel required; up to 10%
  • May require occasional weekend and evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period. 

#LI-Hybrid

#LI-7A


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way â our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

  • Employment Services Supervisor

    2 months ago

    Atlanta, Georgia, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

  • Supervisor of UI Employer Accounts

    2 days ago

    Atlanta, Georgia, United States GeorgiaGov Full time

    Supervisor of UI Employer Accounts (Accounting Technician Supervisor) Job Code: FIT023 Pay Grade: J The Georgia Department of Labor is actively looking for qualified candidates to assume the role of Supervisor of UI Employer Accounts within the Employer Accounts Unit. This position is a twelve-month time-limited role that includes benefits. ...

  • Service Operations Supervisor

    6 days ago

    Atlanta, Georgia, United States Technical Safety Services Full time

    About Us Technical Safety Services (TSS) stands as a premier laboratory service provider across the United States, catering to prominent life sciences and healthcare organizations as well as esteemed research institutions. As we continue to expand, we seek dedicated and skilled professionals to collaborate with TSS' clients who are engaged in transformative...

  • Head of Employment Legal Services

    6 days ago

    Atlanta, Georgia, United States WarnerMedia Services, LLC Full time

    About Us... At WarnerMedia Services, LLC, we are dedicated to creating exceptional content and experiences that resonate with audiences worldwide. Our diverse portfolio is a testament to our commitment to innovation and excellence in the media industry. Your New Role We are seeking a Vice President of Employment Law to provide comprehensive legal...

  • Employment Litigation Attorney

    2 months ago

    Atlanta, United States The Employment Law Solution Full time

    Job DescriptionJob DescriptionSeeking a change in your work environment and approach?Craving recognition and appreciation? Eager for opportunities to contribute significantly to an organization?Ready to glean knowledge from a group of seasoned lawyers dedicated to honing your abilities?Longing for a better work-life balance? Could a 1200-hour billable...

  • Litigation Attorney for Employment Law

    11 hours ago

    Atlanta, Georgia, United States The Employment Law Solution Full time

    Position OverviewWe are seeking a dedicated and skilled attorney to join our boutique employment law firm, The Employment Law Solution. Our firm is committed to providing exceptional legal services to a diverse clientele, including large corporations and government entities.Key ResponsibilitiesPrepare and draft legal documents such as pleadings, motions, and...

  • Litigation Attorney for Employment Law

    6 days ago

    Atlanta, Georgia, United States The Employment Law Solution Full time

    Position OverviewWe are seeking a dedicated and skilled attorney to join our boutique employment law firm, The Employment Law Solution. Our firm is committed to providing exceptional legal services to our clients, which include large corporations and governmental organizations.Key Responsibilities:Prepare and draft legal documents such as pleadings, motions,...

  • UI Employer Accounts Supervisor

    3 months ago

    Atlanta, United States GeorgiaGov Full time

    UI Employer Accounts Supervisor (Accounting Technician Supv.) Job Code: FIT023 Pay Grade: J The Georgia Department of Labor is currently seeking applicants to fill the position of  UI Employer Accounts Supervisor  in the Employer Accounts Unit at the Georgia Department of Labor Headquarters in downtown Atlanta, GA. This is a twelve-month...

  • Litigation Attorney for Employment Law

    6 days ago

    Atlanta, Georgia, United States The Employment Law Solution Full time

    Position OverviewWe are seeking a dedicated and skilled Employment Litigation Attorney to join our dynamic legal team. This role is ideal for those looking to enhance their professional journey in a supportive and innovative environment.Key Responsibilities:Drafting legal documents including pleadings, motions, and briefs.Preparing memos, letters, and...

  • Event Service Supervisor

    6 days ago

    Atlanta, Georgia, United States Crestline Hotels & Resorts Full time

    Event Service SupervisorOverviewThe Event Service Supervisor is responsible for leading and guiding the team with a keen focus on precision and guest satisfaction. This role involves assisting in the planning, organizing, and execution of all event functions, ensuring a seamless experience for all attendees. The supervisor oversees the setup and breakdown of...

  • Employment Services Caseworker

    2 months ago

    Atlanta, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...

  • Community Service Supervisor

    2 weeks ago

    Atlanta, United States AHP Management Corp Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY: The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for most cost effect practices, and provides supervision, training and...

  • Guest Services Supervisor

    5 days ago

    Atlanta, Georgia, United States Wyndham Hotels & Resorts Full time

    Position: Front Desk SupervisorLocation: Atlanta, GA, USCompany Overview:Wyndham Hotels & Resorts is the largest hotel franchisor globally, boasting a portfolio of 20 brands across over 9,000 hotels in more than 80 countries. We are committed to providing exceptional experiences for our guests through our diverse collection of hotel offerings.Role...

  • Employment Litigation Attorney

    3 weeks ago

    Atlanta, United States The Employment Law Solution Full time

    Job DescriptionJob DescriptionSeeking a change in your work environment and approach?Craving recognition and appreciation? Eager for opportunities to contribute significantly to an organization?Ready to learn from a group of seasoned lawyers dedicated to honing your abilities?Longing for a better work-life balance? Could a 1200-hour billable minimum help you...

  • Field Service Supervisor

    3 months ago

    Atlanta, United States Barry-Wehmiller Full time

    Description : JOB DESCRIPTION Cadence Technologies, a subsidiary of Barry-Wehmiller Design Group, is a national distributor for industry leading process component manufacturers such as SPX, Waukesha and APV. Our valves, pumps and parts support the leading food and beverage manufacturing companies. Cadence specializes in having a highly experienced...

  • Guest Services Supervisor

    5 days ago

    Atlanta, Georgia, United States Wyndham Hotels & Resorts Full time

    Position: Front Desk SupervisorLocation: Atlanta, GA, USCompany Overview:Wyndham Hotels & Resorts is recognized as the largest hotel franchisor globally, managing a diverse portfolio of brands across numerous locations. Our commitment to delivering exceptional guest experiences is paramount.Role Overview:The Front Desk Supervisor plays a crucial role in...

  • Community Service Supervisor

    4 weeks ago

    Atlanta, United States AHP Management Corp Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY: The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for most cost effect practices, and provides supervision, training and...

  • Operations Supervisor for Mailroom Services

    5 days ago

    Atlanta, Georgia, United States CMI Management Full time

    Job OverviewPosition SummaryWe are seeking an experienced Operations Supervisor to oversee our customer site operations in Atlanta, GA. This role involves managing a dedicated team responsible for Mailroom processing and scanning services. The Operations Supervisor will ensure the smooth functioning of various services including Mail Center Operations, Copy...

  • Guest Services Supervisor

    9 hours ago

    Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

    The Doubletree by Hilton Atlanta Perimeter Dunwoody is looking for a dedicated Front Desk Supervisor to enhance their guest experience. The Front Desk Supervisor will support the Front Office Manager in managing the Front Desk team to guarantee outstanding service and guest satisfaction.Key Responsibilities:Oversee Guest Service representatives at the Front...

  • Service Supervisor

    5 days ago

    Atlanta, United States Tesla Full time

    What to ExpectTesla's Service Shop Supervisors lead our Service Shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our Service Centers.What You’ll DoLead, coach, and develop a highly engaged team of Technicians to achieve service...