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Guest Services Supervisor

2 months ago

Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

The Doubletree by Hilton Atlanta Perimeter Dunwoody is looking for a dedicated Front Desk Supervisor to enhance their guest experience. The Front Desk Supervisor will support the Front Office Manager in managing the Front Desk team to guarantee outstanding service and guest satisfaction.

Key Responsibilities:
  • Oversee Guest Service representatives at the Front Desk.
  • Respond to guest inquiries and concerns with a positive attitude.
  • Assist at the Front Desk as required.
  • Perform additional duties as assigned.
Qualifications:
  • Willingness to work varied shifts, including weekends, holidays, and overtime.
  • Proficient in Microsoft Office applications and reservation systems.
  • Experience with Hilton Brands is advantageous.
  • Availability during weekends and evenings.
  • Adaptable work schedule.