Community Service Supervisor

1 month ago

Atlanta, United States AHP Management Corp Full time
Job DescriptionJob Description

POSITION SUMMARY: The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for most cost effect practices, and provides supervision, training and development for assigned associates. In addition and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make readies, preventative maintenance and construction or rehabilitation projects for the apartment community.

JOB SPECIFIC COMPETENCIES:  Provides service to residents in a prompt, courteous and professional manner  Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meet with Community Manager daily to report on status of all scheduled work orders  Follows-up on work assignments for efficiency and thorough completion  Instructs staff on and enforce work policies and procedures, safety procedures and the use and maintenance of equipment and maintains on-site safety binder  Makes regular inspections of the community, notifies management of problems and recommends solutions  Can identify and correct hazardous property conditions that could place the property in a liable position  Utilizes a preventative maintenance program to minimize cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools and equipment  Obtains competitive pricing on purchases, maintains control through purchase orders, oversees contract labor and order materials as needed and approved by Community Manager  Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals.

POSITION SUMMARY: The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for most cost effect practices, and provides supervision, training and development for assigned associates. In addition and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make readies, preventative maintenance and construction or rehabilitation projects for the apartment community.

JOB SPECIFIC COMPETENCIES:  Provides service to residents in a prompt, courteous and professional manner  Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meet with Community Manager daily to report on status of all scheduled work orders  Follows-up on work assignments for efficiency and thorough completion  Instructs staff on and enforce work policies and procedures, safety procedures and the use and maintenance of equipment and maintains on-site safety binder  Makes regular inspections of the community, notifies management of problems and recommends solutions  Can identify and correct hazardous property conditions that could place the property in a liable position  Utilizes a preventative maintenance program to minimize cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools and equipment  Obtains competitive pricing on purchases, maintains control through purchase orders, oversees contract labor and order materials as needed and approved by Community Manager  Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals.

POSITION QUALIFICATIONS: Education:  High School Graduate or General Education Degree (GED) for consideration  Some college or trade school preferred Certificates and Licenses:  HVAC/Freon Recovery Certification  CPO (Certified Pool Operator) and EPA Universal certificates preferred  Valid Driver’s License Experience/Specialized Knowledge:  Minimum of three (3) years related experience  Knowledge of variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including: minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements:  Completion of in-house training within the first 90 days of employment  Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows desire for success  Exhibits behavior that is consistent with the Vision, Mission and Core Values of the Company; makes working environment enjoyable for self and others

EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

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