Senior Manager, Engineering Operations

1 month ago

Pleasanton, United States BlackLine Full time

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine
Make Your Mark:
Your Career
We are looking for a Senior Manager with experience in engineering operations and software release management processes. You will oversee the entire release process, from planning and scheduling to executing the release. You must have experience managing product releases in a complex, fast-paced, heterogeneous IT environment with many SaaS and On-prem systems.
You should have experience in transforming long-release cycles to short-release cycles with continuous deployment to the production environments. There will be multiple releases every month. Good written, verbal communication skills are necessary as you will work closely with product Leaders, Program managers, Product managers, and Dev/Tech leads. You will ensure all approvals are obtained to release the software in a timely manner to Test, Pre-Production, and Production environments. You will also manage Dev, Test, and UAT environment refreshes.
You are responsible for ensuring the quality of all systems (SaaS, On-prem, home-grown). This role is reporting to the Senior Director of Quality.
You'll Get To:
Your Impact

  • Define and drive the execution of the CI/CD process for the applications
  • Work with project, product, and development teams to create and maintain release schedules
  • Manage version control and release documentation
  • Perform risk assessments and contingency planning
  • Manage and execute the deployment of build to Test and Production environments
  • Coordinate with stakeholders to communicate release plans and progress
  • Manage SDLC environment refresh and schedule working with project managers and product lead


What You'll Bring:
Your Experience

  • Bachelor's degree in computer science, information technology, or related field
  • 9+ years of proven experience as a Release Manager and managing engineering operations
  • Excellent communication and interpersonal skills
  • Hands-on experience with CI/CD pipeline and build tools such as Jenkins, Bitbucket, Harness etc.
  • Proficiency in scripting to automate repetitive tasks
  • Comfortable communicating directly with software developers, test Engineers, Cloud Engineers
  • Proficiency in scripting to automate repetitive tasks
  • Exposure to cloud environments such as GCP/AWS/Azure etc
  • Experience with version control systems
  • Experience working in an Agile, scrum environment


We're Even More Excited If You Have:

  • Experience with AI/ML tools in improving release processes or developer productivity tools is a plus


Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.


BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $171,000.00 - USD $228,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

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