Head of HR Business Operations

Found in: Jooble US O C2 - 2 weeks ago

New York NY, United States Business Services Opportunities Full time

The Director of HR Operations is responsible for developing and maintaining HR processes, operations and efficiencies that provide outstanding client focused support to the business. This includes the development and management of the global HR Operations team to provide the business with a proactive and highly regarded service. The Director of HR Operations, with this expanded scope, plays a crucial role in shaping a comprehensive HR strategy that encompasses benefits, wellness, payroll, HRIS, data management, and compensation to support organizational goals and foster a positive employee experience. Fried Frank has a hybrid work model and currently works 3 days in the office/2 days remote.

Management and Leadership

Lead a team of Senior Managers and Specialists, providing ongoing management, coaching and development.

Provide leadership and coaching across the wider Human Capital Management team.

Project Management capabilities and organizational skills are key.

Budget management responsibilities across the HR Operations space.

Ongoing partnership with other functional areas such as Tax and Finance.

Ongoing partnership with external partners such as Mercers, Employment Lawyers and others to ensure best in class offerings across the HR Operations space.

People Data Management & HR Administrative Processes

Utilize data analytics to derive insights and support HR decision-making

Research, selection and implementation of a global HR technology platform (HRIS) to achieve one source data and maximize integration with other systems used across the firm

Proactively address and manage all cost saving strategies, such as negotiating contracts with HR suppliers and third parties

Ongoing HRIS development including process automation, increased self-service functionality and creation of dashboards to proactively provide insightful analytics and management information

Complete core administrative process review encompassing the full employee lifecycle including process mapping, updating and centralization to provide an efficient and streamlined service

Review of related HR operational policies, external HR communication and templates

Along with HR Leadership team, work to centralize all HR data administration, to enhance efficiencies and streamline processing

Review of global people data to ensure data integrity, accuracy and consistency

Lead and ensure appropriate audits are undertaken, managed and achieved

Partnership with the Tax and Finance team to address monthly accounting and payment requirements

Stay current on payroll regulations and compliance requirements

Ongoing review of global employee and partner benefits including pension and group insurances, insurance providers and brokers to ensure we offer the most competitive, appealing and cost effective benefits package

Review of benefits communication for current and prospective joiners to the firm along with the creation of a benefits promotion calendar to ensure employee awareness and proactive engagement

Management of annual benefit schemes renewal process and third-party vendor management

Management of benefits budget

Compensation Management

Lead the design, implementation, and management of compensation programs

Conduct market data analyses to ensure the competitiveness of the Firm’s compensation practices

Project Management

Working with the HCM Leadership team, this role is responsible for leading and managing key HCM projects, such as key technology implementation, policy harmonization and other strategic projects.

Bachelor's degree in Human Resources, Business Administration, or a related field

Extensive experience in HR operations, with a focus on benefits, payroll, HRIS, data management, and compensation

Strong knowledge of HR laws, regulations, and best practices

Proven leadership experience with the ability to manage and develop a high-performing team

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