Head of Casualty Claims Operations

2 months ago


New York, United States The Jacobson Group Full time
Job DescriptionJob DescriptionJob Description:
A property and casualty client is seeking a Head of Casualty Claims Operations. This professional is responsible for managing and optimizing the performance of all casualty claims units. This leader will drive the execution of strategies that align with corporate objectives and ensure efficient and effective day-to-day operations. The key duties of the role include strategic leadership, talent management, complex claim resolution, performance analysis and stakeholder engagement. By fostering a high-performance culture, driving operational excellence and mitigating risks, the Head of Casualty Claims Operations plays a critical role in achieving the organization’s goals and maintaining its reputation of quality claims management. This is a retained search.

Responsibilities:
  • Provide senior-level strategic guidance to align the department with organizational goals.
  • Ensure strong day-to-day execution and adherence to established claims practices, procedures, quality standards and regulatory compliance within the organization’s casualty claims units.
  • Lead and collaborate with casualty claims directors to ensure consistency in management approaches, practices, procedures and performance metrics.
  • Facilitate the execution of corporate business plans across all casualty claims units.
  • Maintain accountability for casualty claim results, including coverage determinations, reserve adequacy, loss costs, loss expenses and claim service delivery.
  • Oversee the timely investigation, evaluation and disposition of claims.
  • Provide strategic and tactical input to assist in the resolution of complex claims.
  • Develop and implement reviews to ensure claims technical standards are met.
  • Identify improvement opportunities and communicate them effectively to relevant stakeholders.

Requirements:
  • 15+ years of experience working with commercial and personal lines casualty claims
  • 10+ years of experience with increasing authority in robust claims operations management
  • Strong technical foundation in managing complex commercial casualty claims
  • Expertise in litigation management, including the ability to develop and implement a comprehensive litigation management strategy
  • Proven experience as a data-driven and technology-savvy leader
  • Experience in claims transformation (preferred)
  • Bachelor’s degree
  • Juris doctor degree (preferred)
  • Experience with asset modeling, investment analytics, fixed indexed annuity, universal life and term insurance financial reporting (preferred)


  • New York, United States The Jacobson Group Full time

    Job DescriptionJob DescriptionJob Description:A property and casualty client is seeking a Head of Casualty Claims Operations. This professional is responsible for managing and optimizing the performance of all casualty claims units. This leader will drive the execution of strategies that align with corporate objectives and ensure efficient and effective...


  • New York, New York, United States Goodville Mutual Casualty Co Full time

    Summary:This position is responsible for supervising and training the Claims Department auto claim representatives who handle personal and commercial auto lines and handling settlement of casualty claims for all lines with settlement authority up to $40,000. Functions:Handle complex casualty claims according to company guidelines and in compliance with the...


  • New York, New York, United States Goodville Mutual Casualty Co Full time

    Summary:This position is responsible for supervising and training the Claims Department auto claim representatives who handle personal and commercial auto lines and handling settlement of casualty claims for all lines with settlement authority up to $40,000. Functions:Handle complex casualty claims according to company guidelines and in compliance with the...


  • New Holland, United States Goodville Mutual Casualty Company Full time

    Summary: This position is responsible for supervising and training the Claims Department auto claim representatives who handle personal and commercial auto lines and handling settlement of casualty claims for all lines with settlement authority up to $40,000. Functions: Handle complex casualty claims according to company guidelines and in compliance with...


  • New Holland, United States Goodville Mutual Casualty Co Full time

    Summary: This position is responsible for supervising and training the Claims Department auto claim representatives who handle personal and commercial auto lines and handling settlement of casualty claims for all lines with settlement authority up to $40,000.   Functions: Handle complex casualty claims according to company guidelines and in...


  • New Holland, United States Goodville Mutual Casualty Company Full time

    Summary: This position is responsible for supervising and training the Claims Department auto claim representatives who handle personal and commercial auto lines and handling settlement of casualty claims for all lines with settlement authority up to $40,000. Functions: Handle complex casualty claims according to company guidelines and in compliance with...


  • New Holland, United States Goodville Mutual Casualty Co Full time

    Summary: This position is responsible for supervising and training the Claims Department auto claim representatives who handle personal and commercial auto lines and handling settlement of casualty claims for all lines with settlement authority up to $40,000.   Functions: Handle complex casualty claims according to company guidelines and in...


  • New York, United States XL Catlin Full time

    **Flexible Work Eligible**: None **DISCOVER your opportunity** **Associate Claims Specialist (Intake Coordinator) - Excess** **Casualty** New York, NY | USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. As a New York City-based Associate Claims...


  • New York, United States AXA Full time

    **Associate Claims Specialist (Intake Coordinator) - Excess** **Casualty** New York, NY | USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. As a New York City-based Associate Claims Specialist you will play a critical role in AXA XL's claims for the...


  • New York, United States XL Catlin Full time

    **Flexible Work Eligible**: None **DISCOVER your opportunity** **Loss Claims Specialist - Excess Casualty** New York, NY / USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a...


  • New York, United States AXA Full time

    **Loss Claims Specialist - Excess Casualty** New York, NY / USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that...


  • New Bedford, United States The Ladders Full time

    If you are an experienced CLAIMS PROFFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFFESSIONAL!!We are seeking an experienced Casualty Director! The Casualty Claims Director will be responsible for the direct supervision of the Casualty Claims unit. Scope of the position...


  • New York, United States Canopius US Insurance Inc Full time

    Job DescriptionJob DescriptionRole: Global Head of Property & Casualty Reporting to: Group Chief Underwriting Officer Location: Worldwide The Role To define and execute the global business strategy for the Property & Casualty lines at Canopius to deliver against long-term growth plans/objectives. Responsibilities will include:In conjunction with the Group...


  • New York, United States Canopius US Insurance Inc Full time

    Job DescriptionJob DescriptionRole: Global Head of Property & Casualty Reporting to: Group Chief Underwriting Officer Location: Worldwide The Role To define and execute the global business strategy for the Property & Casualty lines at Canopius to deliver against long-term growth plans/objectives. Responsibilities will include:In conjunction with the Group...


  • New York, United States AXA XL Ltd Full time

    Associate Claims Specialist (Intake Coordinator) - Excess Casualty New York, NY | USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. As a New York City-based Associate Claims Specialist you will play a critical role in AXA XL's claims for the Excess...


  • New York, United States AXA Group Full time

    Loss Claims Specialist - Excess Casualty New York, NY / USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that...


  • New York, United States AXA XL Ltd Full time

    Loss Claims Specialist - Excess Casualty New York, NY / USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that...


  • York, United States Glatfelter Insurance Group. Full time

    Job DescriptionJob DescriptionWho We AreFor over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly...


  • York, United States Glatfelter Insurance Group Full time

    Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the...


  • New York, United States AXIS Capital Full time

    This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...