Clinical Account Specialist

This job is with Organon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. The Women's Health Clinical Account Specialist
(WHCAS) supports
customers by providing clinical information on our Company's products, as well as education, and supporting clinical training programs.
They do this to support customer needs, to help the provider or system meet the goals of their patients.
The Clinical Account Specialist is a key member of our customer-facing team and is responsible for partnering with customers to address identified needs, educating stakeholders, and driving results that are consistent with the Company's mission and goals.
The Women's Health Clinical Account Specialist is the primary point of contact for a variety of customers within their assigned geography. These customers may include Health Care Providers such as Physicians across multiple specialties, Nurse Practitioners, Physician Assistants, Midwives, Nurses and Pharmacist in addition to quality Directors, Service Line Leaders, Family Planning Counselors, Office and Pharmacy Managers and other Support Staff.
Clinics,
Health Departments, Integrated Delivery Networks, Hospitals and Residency programs, Federally Qualified Health Centers, Universities, Independent Physician Associations, Management Service Organizations, Planned Parenthood and Family Planning Clinics, Military Treatment Facilities, and Indian Health Services.
The Women's Health Clinical Account Specialist is a key member of the local Customer Team that works collaboratively with other Company field-based employees such as Women's Health Account Executives, Payer Account Executives, National Account Executives, Government Affairs Executives, as well as other members of the extended team.
Understanding of the local managed care and reimbursement environment relevant to various customer segments and communicating proficiently regarding such matters.
Building and maintaining strong customer partnerships.
Providing our Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
Effectively managing complex account interdependencies to develop both short and long-term account plans in collaboration with the extended account team.
Conducting routine product in-services with accounts to ensure proper education and utilization of product in accordance with labeling.
Regularly monitoring and assessing business performance against objectives, including competitive activity and identification of market trends using company-provided tools.
Developing and executing a territory and account level business plan in accordance with Company policies, standards, and ethics.
Conducting routine account business reviews with key customers to support the needs of customers.
Completing administrative requirements on time and accurately.
Be real, We all belong, Bring your fire, Own it, Rise together and Keep moving.
Within select customer accounts, acts as the primary point of contact for the customer, meets with key customers/personnel to maintain an understanding of their current practice structure, business model, and key influencers (ex: Managed Care Organization/payers, Management Service Organizations (MSOs), employers, state policy, advocacy groups, coalitions), and their patients' needs.
Identifies business opportunities and makes information available to relevant stakeholders to support the identified customer and organizational needs.
Understanding and appropriate support of complex procurement environment that includes multiple channels: Knowledge of Managed Care, State Medicaid, Managed Medicaid, Kaiser, Management Service Organizations, Group Purchasing Organizations, Independent Physician Associations, and procurement pathway in Public Segments. Also requires awareness of complexities of the Affordable Care Act (ACA), Family Planning waivers and grants, Federal and National policies, as well as religious exemptions.
For select customer accounts, coordinate with our Company's extended customer team to outline customer strategy for
aimed at improved customer and patient support.
professional sales experience, work experience in the
healthcare/scientific
field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. Willing and able to travel, as needed (varying % depending on territory).
Willingness to complete credentialing requirements to ensure in-person access with accounts.
BA/BS degree plus six to eight years of sales experience OR 10+ years of the following equivalent experience, with at least 4 years in pharmaceutical, biotech, or healthcare industries.
Equivalent experience can be professional sales experience, work experience in the
healthcare/scientific
field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience.
Previous sales, account management, consultative, or customer service experience.
Experience in women's health industry.
Travel (%) depends on the selected candidate's location within the territory.
Organon delivers ingenious health solutions that enable people to live their best lives. 5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.
A better and healthier every day for every woman.
US and PR Residents Only
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Organon proudly embraces diversity in all of its manifestations and is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, or gender expression, national origin, disability, veteran status or any other characteristic protected by state or federal law.
does not accept unsolicited assistance from search firms for employment opportunities. Please, no phone calls or emails.
S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job.
Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience.
S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.
Please Note: Pay Ranges are Specific to local market and therefore vary from country to country
Relocation:
No relocation
VISA Sponsorship:
Travel Requirements:
Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.
Flexible Work Arrangements:
Shift:
Hazardous Material(s):