Collections Specialist

1 month ago


Plymouth Meeting, United States Robert Half Full time
Job DescriptionJob Description

We are offering a long-term contract employment opportunity for a Collections Specialist in Plymouth Meeting, PA. The role is based full on-site and involves working with accounting software systems and customer relationship management in the financial services industry.


Responsibilities:


• Oversee and manage customer credit accounts and initiate appropriate actions

• Ensure efficient and accurate processing of customer credit applications

• Maintain comprehensive and up-to-date customer credit records

• Handle a high volume of customer calls daily

• Resolve customer inquiries in a timely manner

• Utilize accounting software systems for customer account management

• Work with CRM systems to enhance customer interactions and service

• Collaborate with the broader team to achieve overall objectives

• Stay up to date with industry trends and best practices in financial services

• Contribute to continuous improvement efforts within the team.

• Proficiency in Accounting Software Systems

• Experience with ADP - Financial Services

• Proficiency in Customer Relationship Management (CRM) software

• Knowledge of Epic Software

• Experience in handling Accounts Receivable (AR)

• Ability to manage Answering Inbound Calls

• Experience in performing Billing Functions

• Knowledge of Claim Administration

• Experience with Collection Processes



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