Technical Supporter

2 months ago

Danville VA, United States Sovah Health - Danville Full time

SOVAH Health – Danville Who We Are:
SOVAH Health - Danville is a 250-bed hospital with the region's only designated Chest Pain Center and Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.
From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small-town charm. We are home to a thriving art and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities.
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off / Extended Illness Bank package for full-time employees
· Employee Assistance Program – mental, physical, and financial wellness assistance
· Tuition Reimbursement/Assistance for qualified applicants
· Professional development, Growth Opportunities, and Mentor-based training
· Sovah Danville is seeking a full-time Technical Specialist to prov ide leadership and technical oversight in the laboratory's clinical chemistry departmen t.
collaborates with appropriate staff to develop practice guidelines.
Utilizes the quality assurance or process improvement plan/cycle to improve new or existing processes in order to prevent reoccurring problems and to continually promote customer satisfaction, including pre-analytical and post-analytical processes.
Maintains specialty knowledge in the technical areas in order to collaborate with the laboratory staff, the physicians, the nursing staff, and other customers on appropriate use of medical technology.
Develops and implements quality control programs to ensure reliability of testing procedures, proper functioning of laboratory equipment, and compliance with applicable federal regulations; Resolves technical problems and ensures that remedial actions are taken and documented whenever test systems deviate from the laboratory’s established performance criteria.
Identifies training needs and develops in-service and educational programs based on current needs, new policies or procedures, or on problems identified during supervisory review or competency assessments.
Provide direction, orientation, training, coaching, and mentoring to staff.
Performs or assists with performance evaluations and disciplinary actions.
Assesses and ensures quality of services delivered and facilitates staff development programs.
Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Performs staff responsibilities as needed to fulfill required service levels.
Leads the handling and resolution of complex issues and complaints.
Bachelor’s degree required.
Graduate of a Program in Medical Laboratory Science required.
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
~Requires flexibility in scheduling and ability to work all shift patterns including weekends and holidays to ensure continuity of care and appropriateness of lab coverage to the patients of Sovah Health Danville on all units.
Medical Laboratory Science (MLS) American Society of Clinical Pathologists (ASCP) required.


SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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