Computer Center Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Computer Center Support Specialist to join our team at Hendricks County Government. The successful candidate will be responsible for providing technical assistance and support to clients within the County network.
Key Responsibilities:
* Provide technical support and assistance to clients within the County network
* Assist with computer maintenance and software upgrades
* Implement new procedures as required
* Preserve and protect vital County computerized data
* Provide help desk support
* Provide training on computer hardware and software
* Monitor the proper upkeep of all equipment
* Insure proper and adequate record keeping
Requirements:
* CompTIA A+ certified or equivalent associate degree
* Graduate of appropriate training courses
* Strong problem-solving, analytical, and communications skills
* Strong verbal and written communication skills
* Leadership skills as utilized in training and support sessions
* Knowledge and understanding of current computer information, hardware, software, and techniques
Working Relationships:
The successful candidate will have contact with all County personnel, including Court Officials, Deputies, Medical personnel, and jail inmates in the Sheriff's Department, and the Public. The purpose of this contact is to receive and supply information to those individuals who have a need and/or a right to know. Explaining particular procedures and policies is also a purpose for contact.
Working Conditions and Physical Demands:
The incumbent has exposure to electronic equipment with all the associated hazards. Majority of work is inside in an administrative office convenient to computer operations to insure the accessibility of information to those who demonstrate a legitimate need for such information.
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