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Representative bilingual
3 months ago
At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. They assist customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs.
Processing applications for multiple personal lending products.
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
Sense of urgency in meeting or exceeding application processing goals
2 or more years’ experience in inside sales, customer service, retail, or call center environment.?
~ Bilingual in Spanish/English a plus.
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
