Auto Loan Representative

5 days ago


Evansville, Indiana, United States OneMain Financial Full time
Auto Loan Representative Job Description

At OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As an Auto Loan Representative, you'll play a critical role in helping customers acquire vehicles through our auto purchase department. Your primary responsibility will be to communicate with customers, dealers, and merchants to facilitate the financing process.

Key Responsibilities:

  • Establish relationships with customers to understand their financial needs and provide personalized solutions.
  • Collaborate with dealers and merchants to resolve escalated situations and ensure timely completion of transactions.
  • Process applications and close secured title or auto loans in a timely and efficient manner.
  • Implement strategies to drive growth and exceed customer service standards.
  • Maintain a high level of product knowledge and stay up-to-date on company policies and procedures.

Requirements:

  • High School Diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet or exceed application processing goals.

Preferred Qualifications:

  • 2+ years of experience in inside sales, customer service, retail, or call center environment.
  • Bilingual: Spanish.

About OneMain Financial:

We're a leader in offering nonprime customers responsible access to credit. Our mission is to improve the financial well-being of hardworking Americans. We offer a comprehensive benefits package, including health and wellbeing options, 401(k) matching, and tuition reimbursement. Join our team and be part of a company that's dedicated to making a difference in people's lives.



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