Turkish Speaking Customer Support Agent
3 days ago
Responsibilities:
- Helping internal and external customers
- Contacting other departments when there is an issue to be solved
- Keeping customer request queues as low as possible
- Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
- Handling customer request queues assigned accordingly to workload
- Having a high knowledge of products offered by the company
- Attending team meetings and activities
- Taking over in the absence of the team leader
Requirements:
- Graduation of high school or post-secondary school
- Work experience preferably at least one year
- Skills - strong communication skills; knowledge of Internet related software
- Fluency in Turkish both written and spoken
Benefits:
- Gym/Fitness monthly allowance
- Fruits and drinks (water/tea/coffee) in the office
- Medical Insurance
- Team building events and outings
- Discretionary annual performance bonus
Adress: Level 0, Mosta Road, Lija LJA 9012
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