Turkish Speaking Customer Support Agent

3 days ago


WorkFromHome, United States Innovative Workforce Solution Ltd Full time

Responsibilities:


  • Helping internal and external customers
  • Contacting other departments when there is an issue to be solved
  • Keeping customer request queues as low as possible
  • Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
  • Handling customer request queues assigned accordingly to workload
  • Having a high knowledge of products offered by the company
  • Attending team meetings and activities
  • Taking over in the absence of the team leader

Requirements:


  • Graduation of high school or post-secondary school
  • Work experience preferably at least one year
  • Skills - strong communication skills; knowledge of Internet related software
  • Fluency in Turkish both written and spoken

Benefits:


  • Gym/Fitness monthly allowance
  • Fruits and drinks (water/tea/coffee) in the office
  • Medical Insurance
  • Team building events and outings
  • Discretionary annual performance bonus





Adress: Level 0, Mosta Road, Lija LJA 9012

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