Junior Customer Service Agent
3 days ago
Overview
Manpower is seeking to recruit a Junior Customer Service Agent - French Speaking to join our client's team.
Job Responsibilities :
- Helping internal and external customers,
- Contacting other departments when there is an issue to be solved,
- Keeping customer request queues as low as possible,
- Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations),
- Handling customer request queues assigned accordingly to workload,
- Having a high knowledge of products offered by the company,
- Attending team meetings and activities,
- Taking over in the absence of the team leader.
Requirements :
- Graduation of high school or post-secondary school
- Work experience preferably at least one year
- Skills - strong communication skills; knowledge of Internet-related software
- Fluency in French, both written and spoken
Benefits
- Gym/Fitness monthly allowance
- Fruit and drinks in the office
- Medical Insurance
- Team building events and outings
- Discretionary annual performance bonus
Job Info :
- Type of Contract: Indefinite
- Salary : Depending on experience
- Work Setting : Hibryd
- Working Hours : 40hrs per week, on 3 shifts
- 8:00 am to 5:00 pm
- 11:00 am to 8:00 pm
- 1:00 pm to 10:00 am
- Candidate location : Must be already living in Malta or in Cyprus
Adress:
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