Clinic Manager

2 months ago

Clackamas, United States Rose International Full time

Top Three (3) Skills Required:

(1) Clinical background

(2) Strong critical thinking skills

(3) Ability to work in partnership between staff and union partners

Minimum Education:

Bachelor's degree or higher in Healthcare, Business Administration, Public Administration

Basic Qualifications:

Minimum three (3) years of applicable leadership experience, such as lead or supervisor, or program/project management experience or related consulting experience

Additional Requirements:

Ability to analyze, integrate and use quantitative data informed decisions about quality improvement and collaborating with clinical staff, back office staff, and team to achieve expected outcomes

Ability to lead in a culturally diverse environment and promote culturally competent care

Excellent interpersonal and written communication skills, including mediation and public speaking skills with the ability to communicate effectively in written and spoken English

Ability to attend to details, prioritize and complete multiple tasks independently in a fast-paced environment and following agreed upon timeline

Excellence in customer service, service recovery and complaint resolution skills

Strong organizational, communication, human resource and interpersonal skills, with a team-based approach to leadership

Project management and problem-solving skills with the ability to anticipate needs and make decisions

Knowledge of trends and policies in healthcare

Skills in building collaboration and sustaining productive and respectful working relationships, both internally and externally

Computer proficiency (preferably in Microsoft Windows environment) to effectively communicate, gather data and generate reports

Preferred Qualifications:

At least one (1) year of healthcare related experience; outpatient care setting experience preferred

One (1) year of supervisory and management experience; preferably in a unionized healthcare setting

One (1) year of experience managing operational or project budgets

Demonstrated understanding of clinical and operational processes, staff licensure/certification, clinical competency requirements and scope of practice concepts

Ability to performance manage, coach, and develop staff

Ability to lead and implement change management and process improvement activities

Ability to establish partnerships with physician group, organized labor representatives and peers in order to create a culture of commitment to patient focused service, excellent support of physician and nursing practices, innovation, compliance, safety, and integrity

Clinic Manager Responsibilities:

Accountable for role modeling principles defined by the Care Experience Standards, the Client Mission and any specific department/organizational initiatives.

Ensures operational and performance standards are met for assigned teams.

Plans, develops, implements, and evaluates department strategies, programs, and policies in partnership with senior leadership by implementing short and long-range department goals, programs, and policies; supporting business initiatives and strategies; ensuring consistent program interpretation and application; establishing and sustaining strategic relationships with key stakeholders; ensuring service level agreements are met; and analyzing and reporting on successes against metrics.

Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.

Responsible for day-to-day operations on assigned teams to achieve business and organizational strategic objectives.

Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly.

Manages the day-to-day department budget ensuring spending within the budget allocation; monitors and controls expenditures and provides input and direction to the budget planning process.

Serves as the primary Health Plan partner for the physician leaders of assigned teams.

Collaborates to develop recommendations, implement, and evaluate improved processes and systems within multidisciplinary care teams and across the continuum of care.

Manages programs or components of larger cross-functional projects by identifying and managing stakeholder contacts; assembling teams based on project needs and team member strengths; developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and managing project financials and deliverables.

Actively participates on and/or leads various committees, meetings, and workgroups.

Establishes and maintains collaborative working relationships with business and industry partners, agencies, community organizations and/or education institutions; may serve as representative on various national, regional andlocal committees and attend events as appropriate
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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