Administrative Assistant

3 weeks ago


Fort Myers, United States GCE Wealth Management Full time

GCE Wealth Management, a well-established investment services firm located in Fort Myers and Naples, FL, is seeking a qualified professional to join the team in the important role of full-time Financial Advisor Assistant.

The ideal candidate might be someone who has spent a few years in the financial services industry supporting a book of business and is looking to continue to advance in his/her career in a fast paced environment with a growing firm.


This position requires excellent customer service and problem-solving skills which helps the candidate to confidently provide information to our advisors and clients in a reliable, efficient and highly professional manner. Candidate must be extremely organized, detail-oriented and a self-starter. Individual must have great integrity and dependability.


Responsibilities:

  • Frequent client contact by phone and email
  • Assist clients with service needs, including general account questions, account changes, purchases and withdrawals, sending reports and documents
  • Prepare and process paperwork for new business accurately, includes paperwork for mutual funds, annuities and life insurance products
  • Prepare and submit client paperwork and financial transactions accurately
  • Respond to and correct paperwork not in good order
  • Inform financial advisor of client issues of significant concern
  • Schedule and confirm client appointments by email and phone
  • Document client interactions via Redtail CRM, follow up on client meetings
  • Monitor incoming and outgoing mail, photocopying, scanning, filing and data entry
  • Stay apprised on industry and company rules and regulations
  • Attend branch operations meetings and sales assistant conferences
  • Other projects and tasks as assigned


Desired Experience and Skills:

  • Experience in financial services preferred
  • Degree in Finance, Series 6, Series 65 (or 63 & 66), and insurance licenses preferred
  • Experience with eMoney planning software
  • Detail-oriented and able to work in a fast-paced environment
  • Manage multiple tasks simultaneously
  • Proficient with Microsoft Office (especially Excel)
  • Ability to develop strong client relationships
  • Excellent oral and written communication skills
  • Ability to work independently
  • Problem solver, critical thinker and creative skills
  • Ability to anticipate client and advisor needs
  • Capable of working under deadlines
  • Ability to do research to answer questions
  • Quick and accurate typing
  • Neat and legible handwriting for written paperwork and note-taking


Technology Used:

  • eMoney Planning Software
  • Redtail CRM, Albridge, Docupace, Morningstar, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
  • Various investment and insurance company websites


We offer:

  • A supportive and professional work environment
  • Competitive compensation
  • An opportunity for professional growth and advancement



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