Desktop Technician
1 day ago
Role: Desktop Technician (End User Computing)
Location: Burlington, MA 01803 (100% Onsite – Must be within 20 miles max from client location)
Provide technical support to colleagues, diagnose and troubleshoot technical issues, manage and monitor systems, install, configure, test, and maintain operating systems, application software, and system management tools, manage LAN & WAN connectivity services, maintain security, backup, and redundancy strategies, participate in information, budget planning, and operational support systems, and work with vendors and other IT personnel for problem resolution.
Roles and responsibilities:
• Provide technical support to colleagues, on-site and remote. Diagnose and troubleshoot technical issues, handle their software, hardware and network configuration, ensuring all issues are properly logged.
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software, and system management tools on desktops and laptops.
• Manage LAN & WAN connectivity services.
• Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
• Proactively ensure the highest levels of systems and infrastructure availability (including maintenance weekend - one Saturday, once a month)
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase efficiency through automation.
• Participate in the design of information, budget planning, and operational support systems.
• Work with vendors and other IT personnel for problem resolution
• Asset management
• Document technical knowledge in the form of notes and manuals
• Prioritize and manage several projects and trouble tickets open issues at one time
• Document all support activity within the IT Incident and Change Management tracking tool.
Skills/Qualifications:
• 5+ years of experience in desktop support, field technician support, application support, or junior systems administration.
• Detail oriented; follow and/or establish policies and procedures,
• Passionate about technology and have a willingness to learn new systems and skills.
• Good problem-solving skills, capable of using initiative and common-sense to tackle issues.
• Excellent verbal and written communication skills, capable of working with a variety of internal customers.
• Excellent organizational skills and ability to manage multiple projects and set priorities.
• Keeps calm under pressure.
-
Desktop Support Technician
2 weeks ago
Burlington, United States Laiba Technologies LLC Full timeThis position assists staff with technical support or desktop/laptop computers, applications, printers and related technologies.Responsibilities :- Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelinesWorks with vendor support contacts to resolve technical problemsWorks...
-
Desktop Support Technician
4 weeks ago
Burlington, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration5 Duration UnitMonth(s)1-2 years experience required Req Description DescriptionWindows 7 to Windows 10 migration. Have a couple hundred devices they want to finish migrating by EOY at one of their sites. Enterprise Req SkillsSupport,Windows 10,Hardware Support,Desktop,reimaging,troubleshooting Job TitleDesktop...
-
Desktop Support Specialist
2 weeks ago
Burlington, Vermont, United States Cynet Systems Full timeJob Description:Cynet Systems is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support to staff members, ensuring that their computers and peripherals are functioning properly and efficiently.Key Responsibilities:Assist staff with installation, configuration,...
-
Desktop Support Specialist
2 weeks ago
Burlington, Vermont, United States Tekfortune Inc Full timeJob Title: Desktop Support TechnicianThis position is responsible for providing technical support and assistance to staff with desktop and laptop computers, applications, printers, and related technologies.Key Responsibilities:Assist staff with installation, configuration, and ongoing usability of computers and peripherals within established standards and...
-
Desktop Support Specialist
3 weeks ago
Burlington, Vermont, United States Tekfortune Inc Full timeDesktop Support TechnicianThis role is responsible for providing technical support and assistance to staff with desktop and laptop computers, applications, printers, and related technologies.Key Responsibilities:Assist staff with installation, configuration, and ongoing usability of computers and peripherals within established standards and guidelines.Work...
-
Desktop Support Specialist
3 days ago
Burlington, Vermont, United States Tekfortune Inc Full timeJob Title: Desktop Support TechnicianThis position is responsible for providing technical support and assistance to staff members with desktop and laptop computers, applications, printers, and related technologies.Key Responsibilities:Assist staff with installation, configuration, and ongoing usability of computers and peripherals within established...
-
IT Technician
6 days ago
Burlington, United States CodeForce Full timeSummary This position provides support to users of information technology systems in use. The responsibilities will include those items outlined, but are not limited to, the handling of PC hardware/printers/RF guns/software builds and upgrades. The candidate is also responsible for coordinating the escalation and resolution of problems with other...
-
Windows 10 Migration Specialist
2 weeks ago
Burlington, Vermont, United States TEKsystems Full timeJob DescriptionJob Title: Desktop Support TechnicianJob Summary: We are seeking an experienced Desktop Support Technician to assist with the migration of Windows 7 to Windows 10 at one of our client's sites. The successful candidate will have a strong understanding of Windows 10 and be able to troubleshoot and resolve technical issues.Key...
-
Field Support Technicians
1 month ago
Burlington, United States Nordstrom Part timeJob DescriptionA valid driver’s license and your own vehicle are required. Mileage reimbursement provided. Must be in close proximity to Boston, MA. Field Technicians at Nordstrom are key to the success of our stores operating seamlessly for our customers and employees. The Nordstrom Technology Operations team is seeking a qualified Technician 2 to...
-
Junior Systems Admin
1 day ago
Burlington, United States Vy Systems Full time5+ years of experience in desktop support, field technician support, application support, or junior systems administration.Detail oriented; follow and/or establish policies and procedures,Passionate about technology and have a willingness to learn new systems and skills.Good problem-solving skills, capable of using initiative and common-sense to tackle...
-
Helpdesk Technician
3 weeks ago
Burlington, United States Integrated Power Services Full timeWho We Are: IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North...
-
IT Help Desk
1 week ago
Burlington, United States Courser Inc Full timeWho we are PTG is a leading Managed Services Provider (MSP) located in Greenville, SC with clients located across the US. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to...
-
Helpdesk Specialist
3 weeks ago
Burlington, Vermont, United States Integrated Power Services Full timeHelpdesk Technician Job DescriptionAt Integrated Power Services, we're committed to delivering exceptional service and support to our customers. As a Helpdesk Technician, you'll play a critical role in ensuring the smooth operation of our systems and infrastructure.Key Responsibilities:Network Administration: Collaborate with our Infrastructure Administrator...
-
PC Refresh-Support Tech
2 weeks ago
Burlington, United States Strategic Staffing Solutions Full timePC Refresh-Support Tech Location: Burlington, KS (onsite) Contract: 12 months+ Job Description: • The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer’s user base in a predominantly Windows based environment. • This may include company hardware...
-
Service Advisor
2 weeks ago
Burlington, North Carolina, United States Quality Equipment Full timeService Advisor Job DescriptionWe are seeking a highly skilled and detail-oriented Service Advisor to join our team at Quality Equipment. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their agricultural, commercial, and residential equipment needs.Key Responsibilities:Field internal...
-
PC Refresh-Support Tech
2 weeks ago
Burlington, United States Strategic Staffing Solutions Full timePC Refresh-Support Tech Location: Burlington, KS (onsite) Contract: 12 months+ Job Description: • The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer’s user base in a predominantly Windows based environment. • This may include company hardware...
-
Service Advisor
2 weeks ago
Burlington, Vermont, United States Quality Equipment, LLC Full timeJob OverviewWe are seeking a highly skilled Service Advisor to join our team at Quality Equipment, LLC. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesField internal and external customer inquiries for the Service DepartmentOpen and maintain work orders until they are...
-
PC Refresh-Support Tech
10 hours ago
Burlington, United States Strategic Staffing Solutions Full timePC Refresh-Support Tech Location: Burlington, KS (onsite) Contract: 12 months+ Job Description: The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer's user base in a predominantly Windows based environment. This may include company hardware and software, that of...
-
Medical Services Coordinator
2 weeks ago
Burlington, North Carolina, United States Quality Equipment Full timeService Advisor Opportunity at Quality EquipmentWe are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community.Key Responsibilities:Field...
-
Information Technology Support Technician
4 weeks ago
Burlington, United States AVASO Technology Solutions Full timeJob Title: IT Support Engineer (Freelancer)Location: Burlington, MT (Onsite)Type: Part-Time ContractTicket/Demand BasedCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role...