Director, Learning Experience Business

Found in: Appcast US C2 - 2 weeks ago

Dallas, United States CAE Full time

Director, Learning Experience - Business & Helicopter Aviation Training, Global


- Do you have management experience working for an FAA Air Carrier (14CFR Part 135)?

- Are you passionate about customer delivery and methods to continuously improve?


CAE seeks a creative Leader to join our civil Business & Helicopter Aviation Training group as a global people leader.


  • This global leadership role is responsible for several elements of continuous improvement in business and helicopter aviation which impact the Customer training experience.
  • These elements include, but are not limited to Air Carrier onboarding and management, Instructor/Examiner operational qualification support, Customer end-to-end training solutions and CAE product advocation for business aviation.
  • The Leader will cultivate internal and external relationships with Operations, Customer Experience Teams, Civil Digital Teams, Marketing and Communications Teams.
  • This Team will support Customer end-to-end technical training solutions navigating regulator and Operator challenges globally.

Essential Duties & Responsibilities:

  • Management of Air Carrier training process including onboarding and ongoing management of the Customer operational regulatory requirements including end-to-end Customer solutions.
  • Operate with a high-degree of autonomy supporting business development, Customer sales initiatives, operations and product to drive CAE’s high-tech company culture.
  • Perpetual assessment of business interests to optimize, enhance the experience and support our Customers with complimentary digital solutions to CAE corporate strategy.
  • Support Operations Team and collective objectives and key results (OKR’s) driving a complimentary strategy, supporting as needed.
  • Support various projects which support implementation/adoption, evolution and objectives of the business.

Qualifications and Experience:

  • Highly desirable to hold or have held an ICAO ATPL certificate.
  • Bachelor’s degree or equivalent qualifications.
  • Experience working with an Air Carrier – airline or charter company in a capacity more than a Pilot, preferably in Management.
  • Familiarity in aviation, particularly business aviation to compliment change management activities.
  • Preferred experience in multiple Civil aviation disciplines (Civil) and recent operational experience desired.
  • Effective communicator and highly proficient with MS Office suite and modern business-enabling tools.
  • Experience as a People Manager, leading a global and diverse Team managing multiple projects simultaneously.
  • Maintain corporate governance and regional communication to the satisfaction of CAE internal stakeholders.
  • Support strategic sales initiatives being Customer-facing representing the Company in a positive regard.
  • There is a preference for the incumbent to live within commutable distance to one of CAE’s Civil Training Centers (Dallas, Tx, Las Vegas, NV, Savannah, GA, Whippany, NJ, Orlando, FL or Montreal, Canada).

Skills and Experience:

  • Effective communicator and highly proficient with MS Office suite and modern business-enabling tools.
  • Experience as a People Manager, leading a global and diverse Team managing multiple projects simultaneously.
  • Maintain corporate governance and regional communication to the satisfaction of CAE internal stakeholders.
  • Support strategic sales initiatives being Customer-facing representing the Company in a positive regard.
  • This is a hybrid role and can be located globally near one of our CAE Training Centers.

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