Learning & Development Manager

3 weeks ago

Dallas, United States CareerBuilder Full time

Business Professional and Paralegal Job Openings
Job Description
Learning & Development Manager

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1620

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Description
Position Overview
The Learning & Development Manager is a member of the Talent Department and reports to the Associate Director of Learning & Development. The manager works with other members of the Learning & Development team, the Senior Director of Talent, the Chief Talent Officer, and various business professionals and attorneys to develop and implement the firms core legal and professional skills training for attorneys and business professionals.
Primary Duties and Responsibilities

Review and update associate benchmarks in collaboration with other team members and practice group leadership.
Contribute to the development of a legal skills and professional skills training curriculum for various associate cohorts junior associates, mid-level associates, and senior associates.
Develop a professional skills training curriculum for business professionals in collaboration with human resources including program design, content creation, and execution.
Develop a manager training program for business professionals, in collaboration with human resources including program design, content creation, and execution.
Manage training curriculum for summer associates in collaboration with recruiting and other team members.
Program Planning & Logistics
Serve as the lead project manager for the annual New Attorney orientation in collaboration with other team members and functional departments.
Serve as lead project manager for a large, in-person training program in collaboration with other team members e.g., First Year Associate Summit.
Manage strategy, execution, and day-to-day operations for external coaching engagements in collaboration with Attorney Development professionals and practice group leadership.
Serve in a consultative role to other departments on best practices for designing, marketing, and executing their training programs.
Effectively market programs to ensure attendance and engagement.
Manage program logistics such as invitations, registration, audio-visual needs, conference rooms, food and beverage, evaluations, speaker preparation, and more.
Implement strategic evaluations of each program that meet the needs of key MCLE jurisdictions, providing feedback for future sessions as well as aiding in the determination of ROI for each program.
Content Creation & Facilitation
Design and create program content (slide decks and handouts) individually and in collaboration with subject matter experts.
Facilitate professional skills training programs for various cohorts associates, business professionals, etc.
Identify internal and external speakers, providing input and guidance before program delivery and post-program feedback.
Consult other presenters/instructors on best practices for facilitating effective learning programs.
Support large-scale legal skills workshops led by other team members.
Support various large, in-person, and virtual training programs led by other team members e.g. Mid-Level Summit, New Partner training, etc.
Collaborate and contribute to the firms wellbeing strategy.
General
Build, sustain, navigate, and leverage effective working relationships with team members, other departments, and individuals working to advance and support talent initiatives.
Work with the talent operations team on the utilization of the learning management system (viLMS) and ensure efficient and effective usage of the system.
Collaborate with recruiting, diversity, equity & inclusion, and human resources on initiatives that foster a diverse and inclusive culture and promote overall engagement.
Other
Monitor and manage the learning & development budget to control costs and use resources efficiently.
Assist in developing materials to market professional development activities internally and with external audiences, especially candidates.
Serve as an advisor to leadership for firmwide strategies related to lawyer and business professional development, training, performance management, and advancement practices.
Keep up-to-date on professional development initiatives through literature, seminars, conferences, and membership in appropriate professional organizations. Actively engage in professional development organizations.
Identify trends that impact professional development and the legal industry and implement them, as appropriate, to enhance effectiveness, efficiency, and innovation within new and existing programs.
Working Conditions
Occasional travel and ability to work late hours.
Job is subject to time pressures and constraints.
Qualifications

Education:
Bachelors degree required. Undergraduate or Graduate degree in workplace education or adult education preferred. JD is preferred.
Experience:
A minimum of five (5) years of learning and development experience in a professional services organization, preferably in a law firm.
Special Knowledge:
Curriculum development, working knowledge of adult learning methodology, experience facilitating training programs, managerial experience.
Technical Skills:
Knowledge of basic computer software Microsoft Outlook, Word, Excel, PowerPoint. Experience with learning management system, ViLMS is a plus.
Attributes:
Exceptional judgment, flexibility, professionalism, and the ability to lead effectively while being a team player.
Professional presence, strong presentation, interpersonal, management, and problem-solving skills.
Ability to lead and direct the work of others.
Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information.
Ability to strategically maintain financial/budgetary information.
Ability to be a change agent and drive new firm initiatives.
Ability to demonstrate strategic focus.
Ability to define goals and follow through to achieve results.
Ability to prioritize and manage time effectively.
Excellent organization and communication skills, both oral and written.
Ability to work in a fast-paced environment while exhibiting strong attention to detail.
Exceptional client service both internal and external.
Flexibility to travel to other offices and work additional hours, as necessary.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications and skills required of personnel so classified. The Firm reserves the right to revise or modify this job description at any time.

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