Office Services Coordinator

4 weeks ago


Charlotte, United States Net2Source Inc. Full time

Job Title: Office Services Coordinator

Location: 1120 South Tryon Str, Charlotte, NC 28203

Duration: 2 Months (Contract to hire based upon performance)

Shift: M-F: 8AM-5PM

Summary

  • As an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence, post, mail and packages; coordinates special mailings.
  • You will coordinate the receipt, storage, and issuance of stationary, and office supplies and lead all aspects of periodic inventories and reorders items.
  • You are also the first point of contact for internal facilities issues and does the logging of maintenance and cleaning for office/location services.


Responsibilities

  • Receive and direct incoming calls and visitors to appropriate personnel.
  • Tackle routine issues and problems accordingly.
  • Assist Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other shared areas.
  • Request building and/or equipment.
  • Provide back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail, and arranging messenger.
  • Troubleshoot regarding missed deliveries.
  • Schedule and coordinate meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
  • Coordinate the accurate maintenance of office equipment to include copiers, phone systems and printers (color and B&W) - tackle minor equipment problems independently.
  • Oversee the correct maintenance of off-site storage records (tape back-up and hard copy) - provide mentorship to Concierge on company document retention policies and procedures.
  • Supervise relationships with vendors that provide services and goods to the office.
  • Assist in the completion of the office Business Continuity plan.
  • Follow basic work routines and standards in application of work.
  • Impact through defined duties, and methods and tasks are described in detail.
  • Deliver your own output by following defined procedures / processes under close supervision and mentorship.
  • Use interpersonal skills to exchange straightforward information.
  • Draft reports and correspondence and answer common inquiries or complaints from clients, co-workers, and/or supervisors.

Qualification:

  • Years’ Experience Required: 1+ of related experience
  • Education Requirements: HSD or GED
  • Systems/Software Proficiencies: Microsoft Office Suite

Top 5 Must have Skills:

  • Customer service/concierge oriented
  • Intermediate skills with Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
  • Ability to comprehend and interpret instructions and ask clarifying questions to ensure understanding.
  • Implement existing procedures to address straightforward problems; has limited opportunity to exercise discretion.
  • Ability to thrive in a fast-paced work environment.



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