Major Accounts Coordinator

1 week ago


Charlotte, United States Nixon Power Services Full time
Job DescriptionJob Description


Job Summary

This position is responsible for the day-to-day service and supports Nixon’s strategic national accounts. This position is responsible for providing excellent customer care with an emphasis on status updates, effective communication, and issue resolution. The role is also responsible for the submission of customer orders and managing customer expectations.

Essential Responsibilities

  • Primary point of contact for key accounts and internal stakeholders including project management, sales, operations, and logistics.
  • Proactively communicates to arrange, track, and coordinate service activities.
  • Manage work orders in internal accounting systems (GP) and external eSystems.
  • Update communications records in CRM, e-mail chains, and other forms as directed.
  • Tracks and assesses service team’s status and quality of work performed.
  • Collects, reviews and processes documentation, including Field Service Reports (FSR’s), subcontractor time, expenses, parts requests, and Request for Quotes (RFQ).
  • Collaborates with Integrated Solutions Sales Personnel
  • Processes job quotes to and from key customers.
  • Complete invoicing process and ensure costs are posted by corresponding service departments.
  • Receive after-hour phone calls as required and implement any emergency service requests.
  • Maintains and utilizes internal systems used to track schedules, performance, issues, and other pertinent information.
  • Maintains written procedures and policies related to major accounts.

Knowledge & Skills

  • Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
  • Excellent communication skills, both written and verbal.
  • Strong organizational skills.
  • Proficient in Microsoft Suite of programs
  • Ability to build and maintain relationships with customers and provide world-class service.

Education & Experience Preferences/Requirements

Degree Required: High School Diploma / GED

Degree Preferred: Associate's Degree

Years of Experience: 2-3

  • 2+ years of customer service experience required

Working Environment / Conditions

  • Ability to respond to emergency account issues after normal work hours.
  • Normal office environment.
  • Use hands/fingers to handle or feel.
  • Reach with hands and arms.
  • Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
  • Ability to sit for long periods of time.



  • Key Account Coordinator

    Found in: Talent US C2 - 1 week ago


    Charlotte, United States Carrier Full time

    About This Role Carrier Commercial Service has an opening for a Key Account Coordinator on our North America Key Account Service Operations team. The Key Account Coordinator will coordinate and perform all administrative support activities required to meet the customer objectives for their assigned portfolio of key, multi-site customers. These...


  • Charlotte, United States Deriva Energy Full time

    Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services to over 1,000 projects across the U.S., with a total electric capacity of more than 5,100 megawatts of nonregulated renewable energy is seeking a Technical Accounting...


  • Charlotte, United States Deriva Energy Full time

    Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services to over 1,000 projects across the U.S., with a total electric capacity of more than 5,100 megawatts of nonregulated renewable energy is seeking a Technical Accounting...


  • Charlotte, United States Brookfield Renewable Full time

    Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services to over 1,000 projects across the U.S., with a total electric capacity of more than 5,100 megawatts of nonregulated renewable energy is seeking a Technical Accounting...

  • Staff Accountant, Cash

    Found in: Talent US C2 - 2 weeks ago


    Charlotte, United States Brightspeed Full time

    Job Description We are currently looking for a Staff Accountant, Cash & Consolidations Accounting to join our growing Finance team! In this role, you will report directly to a Manager on the Cash & Consolidations Accounting team. As Staff Accountant, Cash & Consolidations Accounting, you will support the implementation of processes, policies, and...


  • Charlotte, United States Ab Electrolux Full time

    Electrolux By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we at Electrolux want to be a driving force in delivering enjoyable and sustainable living. We go to work every day determined to shape living for the better – for our customers and for the health of our planet. Because of that,...

  • Accounting Manager

    1 week ago


    Charlotte, United States SPI Full time

    Job Description Job Description Summary The Accounting Manager will lead a team through daily accounting operations and lead the accounting close process (reports to the Director of Accounting). The Accounting Manager will also lead the consolidation process and have a strong understanding of the company’s internal processes and controls, engaged in...


  • Charlotte, United States CareerBuilder Full time

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and...


  • Charlotte, United States Go Store It LLC Full time

    Job DescriptionJob DescriptionGo Store It - Self Storage is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Charlotte, NC. Since our inception in 2013, our focus has been on investments in major and secondary markets across the United States that offer significant cash flow, revenue...


  • Charlotte, United States Go Store It LLC Full time

    Job DescriptionJob DescriptionGo Store It - Self Storage is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Charlotte, NC. Since our inception in 2013, our focus has been on investments in major and secondary markets across the United States that offer significant cash flow, revenue...

  • Property Accountant

    1 week ago


    Charlotte, United States Go Store It LLC Full time

    Job DescriptionJob DescriptionGo Store It - Self Storage is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Charlotte, NC. Since our inception in 2013, our focus has been on investments in major and secondary markets across the United States that offer significant cash flow, revenue...

  • Property Accountant

    20 hours ago


    Charlotte, United States Go Store It LLC Full time

    Job DescriptionJob DescriptionGo Store It - Self Storage is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Charlotte, NC. Since our inception in 2013, our focus has been on investments in major and secondary markets across the United States that offer significant cash flow, revenue...


  • Charlotte, United States Carolina PRG Full time

    We're collaborating with a global manufacturing enterprise seeking to appoint a Senior Cost Accountant for a pivotal site. In this role, you'll manage standard costing procedures, conduct cost planning and analysis, handle month-end reporting, and oversee inventory accounting. As the lead accounting figure at the site, you'll receive full support from the...


  • Charlotte, United States CAROLINA PRG Full time

    We're collaborating with a global manufacturing enterprise seeking to appoint a Senior Cost Accountant for a pivotal site. In this role, you'll manage standard costing procedures, conduct cost planning and analysis, handle month-end reporting, and oversee inventory accounting. As the lead accounting figure at the site, you'll receive full support from the...

  • Senior Cost Accountant

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Charlotte, United States CAROLINA PRG Full time

    We're collaborating with a global manufacturing enterprise seeking to appoint a Senior Cost Accountant for a pivotal site. In this role, you'll manage standard costing procedures, conduct cost planning and analysis, handle month-end reporting, and oversee inventory accounting. As the lead accounting figure at the site, you'll receive full support from the...


  • Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...


  • Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...


  • Charlotte, United States Duke Energy Full time

    More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and...


  • Charlotte, United States FlowX Full time

    Job DescriptionJob DescriptionFlowX is a leading provider of AI-powered application modernization solutions, dedicated to expediting the digital transformation journey for global financial institutions. Through its innovative solutions, clients realize swift ROI, substantial cost savings, and unlock new revenue opportunities. Recently, FlowX secured the...


  • Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...