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Component Engineer

2 months ago


Knoxville, United States Rose International Full time

•**Only qualified Component Engineer candidates located in the Knoxville, TN area will be considered due to the position requiring an onsite presence***

Qualifying Experience:

Minimum of 5-8 years in designing, or supporting Medical Imaging Devices

Preferred to have experience writing technical documentation

Preferred to have experience in servicing Computed Tomography (CT) and PET/CT systems

Experienced and have knowledge on PET/CT systems with an emphasis on Software Installation and Updates with Syngo based software

Skills and Abilities:

Collaborative, communicate well, and work in a team environment

Customer centric and customer focused

Passionate and familiar with Customer Service & Service Delivery

Good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)

Strong understating of complex system design, and development thru requirements

Strong influencing and negotiation skills

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Serviceability Engineer, you will be responsible for defining and providing input into Serviceability concepts for Diagnosing, Repairing, Maintaining, Installing Molecular Imaging Products to continuously upgrade our remote service offerings.

Component Engineer Responsibilities:

Perform updates to our servicing procedures in order for us to achieve optimal service performance in areas of Software Installation, Upgrades, and Removal & Replacements

Testing and validating service procedures involving Software, Hardware and Remote Service

Prioritizing and evaluating field feedback relevant to Software (Syngo), Hardware and our Remote service platform (SRS)

Creating and authoring service content to be used by service engineers

Testing and validating service content, tools, & procedures

Collaborating with Design & Development Teams, Marketing, Sales, Field Service

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).