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Group insurance representative

2 months ago


Columbia, United States US Tech Solutions, Inc. Full time

Job Title: Group insurance representative

Location: Columbia, SC 29229

Duration: 3+ Months (Contract only)


Job Description:

· Serves as liaison to customers, agents, agencies, group leaders, marketing, underwriting, and operations to ensure appropriate documentation is received for accurate and timely processing. Verifies all group submissions are in compliance with underwriting rules and regulations.

Responsibilities:

· 50% Reviews all forms/documents for completeness. Contacts agents/groups for needed information. Verifies coverage benefits. Keys group and member information into enrollment system.

· 20% Performs initial underwriting review using medical rater program. Requests necessary medical records. Submits packages to underwriting. Runs alternate proposals through Accel-a-rate proposal system.

· 15% Reviews rating for workers' compensation and out of state employees. Retrieves claims historical information. Acquires necessary approval from Companion Life.

· 15% Handles inquiries from agents, group leaders, and customers. Works closely with agents, agencies, and sales representatives to determine if additional training is necessary based on quality of groups submitted.

Experience:

· 2 years small group marketing, membership, underwriting, and/or customer service.

Skills:

· Working knowledge of word processing and spreadsheet software. Good judgment skills. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.

Education:

· Associate’s degree or 2 years of related work experience.