Inside Sales Specialist

3 weeks ago

Irvine, United States Tivoli Full time

We are seeking an experienced Inside Sales Specialist to join our growing team. If you have experience in lighting sales and are interested in joining a dynamic, fast-paced, environment and working on some of the most notable architectural projects in the U.S. and abroad, we want you to join our team

The Inside Sales Specialist plays a critical role in a leading linear lighting company specializing in the commercial and theatrical lighting industry. The candidate should be a highly motivated team player with a great work ethic and a can-do spirit. The right person will also be a good communicator with excellent organizational skills. We value the ability to collaborate, learn and provide the freedom necessary for each person to do their work, with the expectation that we will get high performance in return.


Essential Duties and Responsibilities

·     Responds to customer requests for orders, quotations, and deliveries through various communication channels

·     Performs material take-offs

·     Ensures the accuracy of all orders and quotes

·     Produces add order quotations

·     Negotiates job buy-out

·     Performs order entry, problem resolution, material management, and project closeout

·     Handles and resolve complex customer requests

·     Actively seeks solutions and raises any concerns that may affect the viability of projects

·     Handles complaints, settle disputes, and resolves grievances and conflicts, or otherwise negotiates with others


Qualifications

·     Exceptional project management skills and the ability to manage and meet multiple deadlines in a fast-paced environment

·     Excellent communication skills, writing and speaking

·     Highly Organized - able to plan ahead and have an overview of every project

·     Team player with a dedicated work ethic that is high on energy, low on drama

·     Adaptability - the ability to prioritize and wear many hats

·     Critical thinking and problem-solving skills

·     Excellent computer skills including MS Word, Excel, Outlook, and BlueBeams is a huge plus          

·     A true self-starter that naturally inspires their team to join in to make every project a success

·     Encourages and builds mutual trust, respect, and cooperation among team members

·     Customer Service experience is preferred

·     Lighting sales experience is preferred

·     Project Management experiences a plus

·     Excellent planning, strategic thinking, problem-solving, and analysis skills

·     Demonstrated flexibility to adjust and thrive in a dynamic environment with changing requirements, schedules, and priorities.

·     Must have an analytical and process-driven approach, with high attention to detail.

·     Capability in multi-tasking, including prioritization of work and management/organization of time.

·     Strong drive for results is essential, with self-directed leadership, requiring minimal supervision & being proactive.

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