Senior Business Analyst- General

4 weeks ago

Smithfield, United States Fidelity TalentSource LLC Full time



Job Description:



Health & Welfare Center of Excellence - Healthcare Business Analyst - Testing

The Health & Welfare Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants and Fidelity.



The Expertise We re Looking For

  • Bachelor s degree or equivalent years of industry experience
  • 3+ years of Health and Welfare benefits service experience
  • Experience in Agile preferred, but not required
  • Proficient with Microsoft Office applications


The Purpose of Your Role

The H&W Benefit Analyst is a key member of the Client Delivery team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually improving your knowledge of our Health & Welfare benefits administration landscape.



The Skills You Bring

  • Ability to independently handle one s own workload
  • Regulatory and legislative knowledge in aligned service area
  • Understanding of benefits administration systems
  • Demonstrates superb communication skills (written and verbal)
  • Ability to conduct analysis and document findings
  • Procedure execution and process improvement


The Value You Deliver

  • Align, plan, and validate new product capabilities and client plan designs
  • Drive and / or support execution of key client activities
  • Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
  • Performing root cause analysis to identify gaps or trends for continuous improvement opportunities
  • Assisting and mentoring the broader team
  • Engaging in and/or leading ongoing courses to support continued personal development

In addition to the above, the Testing Center of Excellence (COE) requires the following skills:

  • Provide project management for client testing which may include new implementations, migrations, Annual Enrollment, or ongoing client plan changes
  • Understand and manage to client testing timelines
  • Test case set-up, data mining, and data mocking
  • Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
  • Manage defects
  • Monitor and report on progress
  • Troubleshoot and escalate environment issues
  • Conduct client testing with business partners
  • Identify testing process improvement opportunities

Fidelity s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.



Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in crafting and cultivating a work environment that attracts the best talent and reflects our dedication to our associates. For information about working at Fidelity, visit FidelityCareers.com Fidelity Investments is an equal opportunity employer.





Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

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