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Senior Business Analyst- General

2 months ago

Smithfield, United States Fidelity Investments Full time
Job Description:

Health & Welfare Center of Excellence - Healthcare Business Analyst - Testing

The Health & Welfare Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants and Fidelity.

The Expertise We're Looking For
  • Bachelor's degree or equivalent years of industry experience
  • 3+ years of Health and Welfare benefits service experience
  • Experience in Agile preferred, but not required
  • Proficient with Microsoft Office applications
The Purpose of Your Role

The H&W Benefit Analyst is a key member of the Client Delivery team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually improving your knowledge of our Health & Welfare benefits administration landscape.

The Skills You Bring
  • Ability to independently handle one's own workload
  • Regulatory and legislative knowledge in aligned service area
  • Understanding of benefits administration systems
  • Demonstrates superb communication skills (written and verbal)
  • Ability to conduct analysis and document findings
  • Procedure execution and process improvement
The Value You Deliver
  • Align, plan, and validate new product capabilities and client plan designs
  • Drive and / or support execution of key client activities
  • Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
  • Performing root cause analysis to identify gaps or trends for continuous improvement opportunities
  • Assisting and mentoring the broader team
  • Engaging in and/or leading ongoing courses to support continued personal development
In addition to the above, the Testing Center of Excellence (COE) requires the following skills:
  • Provide project management for client testing which may include new implementations, migrations, Annual Enrollment, or ongoing client plan changes
  • Understand and manage to client testing timelines
  • Test case set-up, data mining, and data mocking
  • Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
  • Manage defects
  • Monitor and report on progress
  • Troubleshoot and escalate environment issues
  • Conduct client testing with business partners
  • Identify testing process improvement opportunities


Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in crafting and cultivating a work environment that attracts the best talent and reflects our dedication to our associates. For information about working at Fidelity, visit FidelityCareers.com

Fidelity Investments is an equal opportunity employer.

Certifications:

Category:

Business Analysis

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).