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Senior Healthcare Business Analyst
2 months ago
Job Overview:
Health & Welfare Center of Excellence - Senior Business Analyst - Testing
The Senior Business Analyst for Health & Welfare Benefits will leverage their consulting and analytical expertise to ensure optimal outcomes for our clients and their participants.
The Qualifications We Seek
- Bachelor's degree or equivalent professional experience
- 3+ years of experience in Health and Welfare benefits
- Familiarity with Agile methodologies is a plus
- Proficient in Microsoft Office Suite
The Role's Purpose
The Senior Business Analyst is an integral part of the Client Delivery team, responsible for serving Fidelity's clients. This position offers the opportunity to engage in a dynamic Health & Welfare service offering, utilizing scalable technology while enhancing your understanding of the benefits administration landscape.
The Skills You Bring
- Ability to manage your own workload independently
- Knowledge of regulatory and legislative frameworks in the relevant service area
- Understanding of benefits administration systems
- Exceptional communication skills, both written and verbal
- Capability to conduct thorough analysis and document findings
- Experience in executing procedures and improving processes
The Value You Provide
- Coordinate, plan, and validate new product features and client plan designs
- Support the execution of critical client activities
- Engage in validation and testing efforts to ensure compliance with client and product specifications
- Conduct root cause analysis to identify areas for continuous improvement
- Mentor and assist the broader team
- Participate in and/or lead ongoing training to foster personal development
Additionally, the Testing Center of Excellence (COE) requires the following competencies:
- Manage client testing projects, including new implementations, migrations, and ongoing client plan modifications
- Understand and adhere to client testing schedules
- Oversee test case setup, data analysis, and data simulation
- Lead daily stand-up meetings during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
- Manage defect tracking
- Monitor and report on project progress
- Troubleshoot and escalate any environmental issues
- Conduct client testing in collaboration with business partners
- Identify opportunities for improving testing processes
Fidelity's healthcare administrative services are built on a foundation of trust and experience, positioning us as a leader in the Health & Welfare administration sector. In this role, you will play a crucial part in delivering services that drive successful outcomes for our clients.
Company Overview
At Fidelity, we are dedicated to making our financial expertise accessible and effective in helping individuals achieve their desired lives. As a privately held company, we prioritize creating a work environment that attracts top talent and reflects our commitment to our associates. For more information about working at Fidelity, please visit our website.
Fidelity Investments is an equal opportunity employer.
Certifications:
Company Overview
Fidelity Investments is a privately held firm committed to enhancing the financial well-being of our clients. We assist individuals in investing and planning for their futures, support organizations in delivering employee benefits, and provide institutions and independent advisors with investment and technology solutions.
Join Us
At Fidelity, you will discover numerous opportunities to build a meaningful career that positively impacts lives, including your own. We offer flexible benefits that support you throughout your career journey, empowering you to thrive both professionally and personally. Recognized with a Glassdoor Employees Choice Award, we have been named a top 10 Best Place to Work in 2024. You do not need a finance background to succeed at Fidelity; we provide a variety of learning opportunities to help you shape the career you envision. Fidelity's work model combines the advantages of remote work with in-person collaboration to meet the needs of our associates and the business.
At Fidelity, we uphold values of honesty, integrity, and the safety of our associates and clients within a highly regulated industry. Certain positions may require candidates to undergo a preliminary credit check during the screening process. Candidates receiving a job offer from Fidelity will be subject to a background investigation, which may include criminal, civil litigation, regulatory reviews, employment verification, education verification, and credit checks (as applicable). These investigations may cover a history of 7 years or more, depending on the role. Where permitted by federal or state law, Fidelity may also conduct a pre-employment drug screening.
We invite you to Find Your Fidelity with us. Fidelity Investments is an equal opportunity employer, and we believe that fostering a diverse workforce is essential to our success.
Fidelity is committed to accommodating applicants with disabilities who require adjustments to participate in the application or interview process. To initiate a request for accommodation, please contact our HR Accommodation Team.
