Desktop Moving Specialist

1 week ago

Washington, United States Tandym Group Full time

A recognized government integrator in Washington, DC is seeking multiple Desktop Moving Specialists to join their staff on-site.

About the Opportunity
  • Start Date: ASAP
  • Location: Washington, DC (100% on-site)
    Contract Length: Full-time - 4-5 months with likely month to month extension
Responsibilities:
The Desktop Moving Specialist will:
  • Assist in the de-installation, move, and re-installation of desktop and mobile devices, printers, VARIDESKs, and other IT-related office equipment and peripherals.
  • Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required.
  • Must be focused on working with a team and coordinating with team members to solve complex issues.
  • Move and set up workstations with computers and necessary peripheral devices (monitors, printers etc.).
  • Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality.
  • Perform basic troubleshooting if necessary.
  • Complete checklists and all necessary paperwork associated with Moves to ensure accuracy and inventory tracking.
  • Perform delivery of IT Equipment as well returning to stock of equipment.
  • Attention to detail when completing tasks, ensuring being on time, comprehension of tasks, and following escalation paths.
  • Data entry (management of data) - accurately prioritize tasks and tickets, updating of ticket tracking system following templates provided.
  • Navigate internal/external reference support materials.
Qualifications:
  • U.S. Citizenship required.
  • Must pass background investigation for a Public Trust.
  • Active certification CompTIA Certification (A+, Network+, Security+), Windows 10, or Mac OS X Essentials.
  • 3-5 years of directly related experience supporting IT operations.
  • 2 to 4 year's experience moving IT equipment installation, moves, and changes.
  • Experience Desktop / Deskside Moving Specialist
  • Must be able to document and take picture before and after moving.
  • Strong verbal and written communication skills.
  • Must be able to lift to 50 lbs.

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