Audiovisual Support Technician

5 days ago

Boston, United States Rose International Full time

•**Only qualified Audiovisual Support Technician candidates located near the Boston, MA area to be considered due to the position requiring a 100% onsite presence***

The team is looking for AV experience along with customer service and client experience.

Qualifications:

Experience: 5+ years (or 3 years with an advanced degree) in technology customer support, emphasizing technical infrastructure and exponential technologies.

Technical Proficiency: Hands-on expertise in troubleshooting AV integrated technologies and repairing computer systems.

Technology Skills: Direct experience with diverse technologies, such as networking, Windows, Apple iOS, Crestron systems, collaboration tools, AR/VR systems, and other in-room technologies.

Communication Excellence: Possess executive presence coupled with strong written and oral presentation skills.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or equivalent education or professional experience and/or qualifications

Background in audio/visual and technical innovation methodologies

Experience in the development of operational procedures, and an aptitude to develop performance measures to quantify service performance

Experience supporting C-suite executives with technical and strategic needs of the business

Ability to follow standards, processes, and procedures within the scope of the company

Ability to effectively communicate in both written and verbal formats to the company leadership, clients, and vendors

Experience in exponential technology applications, data analysis and visualization, or other technical expertise

Experience fostering a cooperative team environment, and viewed as a “team player” who understands the culture and how to be effective in it

Energy, Resources, and Industrials industry familiarity (e.g. Oil, Gas, Chemicals, Power, Utilities, Renewables, Manufacturing and/or Construction, etc.)

Demonstrates a client-service attitude and aptitude

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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