Inside Commercial Sales Support Specialist

1 week ago

Atlanta, United States Floor & Decor Full time

Purpose:


This position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addition, he/she will manage the large order process utilizing Standard Operating Procedures (SOP), assist stores with large order contracts, deposits, bids and field questions via alloy tickets, emails and phone. They will present large order deals to the Store Support Center teams packaged for decisions and actions to be made quickly.


Minimum Eligibility Requirements:


  • Available to work Monday through Friday from 11:00 a.m. to 8:00 p.m. EST
  • 1-2 years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Experience working in a retail environment a plus
  • Excellent communication skills (verbal and written)
  • Strong analytical skills and problem-solving
  • Must be detail-oriented and highly organized
  • Strong computer skills including Microsoft Office Suite (intermediate level Excel)
  • Excellent interpersonal and customer service skills
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment


Essential Job Functions:


  • Receive and process requests for large sales purchases from the stores
  • Validate all needed items, answer any questions and present to the Store Support Center (SSC) teams for a decision and/or further action(s)
  • Communicate with store to obtain additional information if needed prior to a final decision being made
  • Follow-up with the SSC and stores key dates to complete the sales and satisfy the customer.
  • Work with the purchasing and inventory teams to procure product currently available or if a special purchase order (PO) is needed
  • Stay current on merchandise training, new products and product lines
  • Partner with the SSC logistics team to coordinate special delivery requests
  • Assist the SSC Pro Services team with additional projects as needed


Working Conditions (travel & environment)


  • Limited travel required by air and car travel
  • The noise level in the work environment is typically quiet to moderate.



PHYSICAL/SENSORY REQUIREMENTS


Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.



Benefits & Rewards


  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)


Equal Employment Opportunity



Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.


This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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