Inside Sales Leadership Role

6 days ago

Atlanta, Georgia, United States Surya Carpet Full time

About Surya Carpet

Surya Carpet is an innovative home furnishings company catering to a variety of lifestyles. Our thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor, and accents are available worldwide through leading retailers, interior designers, and online stores.

The Surya Carpet family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands.

As a leading player in the industry, Surya Carpet has been named to the Inc. 5000 annual list of America's fastest-growing privately held companies ten times.

Job Summary:

We are seeking an experienced Inside Sales Leader to manage a team of high-performing B2B account managers who exceed sales targets and establish solid long-term customer relationships.

The ideal candidate will provide daily motivation, coaching, and support to the team, with the goal of growing revenue and maximizing wallet share from existing accounts.

This role involves hiring, training, coaching, and motivating people as well as selling, defining, and improving sales processes, and leveraging technology to drive performance and productivity.

Main Responsibilities:

  • Recruit, develop, and retain a great team of passionate and successful salespeople.
  • Develop and manage documentation and training materials related to all Inside Sales processes and procedures, including new hire training, job aids, and tools (e.g., scripts, product information, and technology guides).
  • Establish new processes to maximize sales through phone calls, emails, webinars, and other direct customer communication.
  • Enforce regular reporting against key success metrics to infuse a culture of performance management.
  • Manage team operational metrics, performance measurements, and resource plans.
  • Review sales activities and forecast data to set and determine progress toward goals and objectives.
  • Actively engage in the development of product knowledge for self and team, understanding competitive landscape and industry information.
  • Evaluate CRM data quality weekly.
  • Cultivate a strong team environment with employees committed to the long-term success of the company.

Requirements:

  • Bachelor's degree required.
  • 8-10 years of sales and/or business development experience.
  • 3+ years of managing B2B sales teams in a high-growth sales/account management environment.
  • Proven ability to build and lead an inside sales team.
  • Demonstrated experience building profitable client relationships.
  • Proven track record of exceeding performance targets.
  • Experience with a CRM platform, preferably Salesforce.
  • Strong knowledge of Microsoft Office.
  • Able to commute daily to our corporate office in White, GA.

Estimated Salary: $80,000 - $120,000 per year

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