Watch Sales Specialist

3 days ago

Washington, United States Tiny Jewel Box Full time

Tiny Jewel Box seeks a seasoned Luxury Sales Associate in our watch division. A Tiny Jewel Box associate will create and foster relationships with clientele utilizing product knowledge and a genuine passion for selling. Our associate will possess an entrepreneurial spirit and strong business management ability. The right candidate will be eager to build their business.


Key Responsibilities:


  • Being an ambassador for Tiny Jewel Box
  • Develop and maintain product knowledge on the various brands within the Tiny Jewel Box 1155 Watch sales area.
  • Elevate customer experience by providing a welcoming and professional customer environment while building and nurturing client relationships.
  • Ensure exceptional customer service through all communication channels and exceed expectations with accurate product and sales information.
  • Build a robust client book and ensure clients are aware of new and upcoming products.
  • Develop and maintain a working knowledge of company systems and software required to perform the job function.
  • Participate in all CRM related activities and directives.
  • Maintain a professional demeanor while interacting with individuals from diverse backgrounds.
  • Firm understanding of appropriate and professional verbal and written communication skills. This includes tone of voice.
  • Excellent storytelling ability.
  • Other duties and responsibilities as assigned by the Assistant Sales Director.


Position Requirements:

  • Three years’ minimum experience in watch sales. Experience in Richemont, Gran Seiko, Tudor preferred.
  • Being a Team Player
  • Adhere to Tiny Jewel Box dress code standards.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Conflict resolution and de-escalation.
  • Excellent communication skills. Thinks like a Concierge.
  • Must be articulate and outgoing.

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