Client Support Specialist

2 months ago


Rochester, United States TalentBridge Full time


Join TalentBridge as a Client Support Specialist

Are you detail-oriented, organized, and looking for an entry-level role with room to grow? Join us and kickstart your career in contract billing We offer a dynamic work environment, comprehensive training, and a supportive team to help you succeed.



Location:

Rochester, NY



Hours:

8 AM - 5 PM (fully onsite)



Pay:

18.00/hr



Type:

Contract to Hire



What You'll Do:

  • Set Up Contracts: Ensure all contract details are accurate and entered into our system.
  • Maintain Billing Data: Keep customer details, contract terms, pricing, and billing cycles up-to-date.
  • Coordinate Changes: Work with internal and external teams to manage contract changes smoothly.
  • Manage Accounts: Handle removals, relocations, cancellations, and other customer account tasks.
  • Support Billing Efforts: Assist with meter collection and contract billing processes.


What We're Looking For:

  • Education: High school diploma or GED.
  • Experience: Data entry, customer service, order processing, or billing experience preferred but not required.
  • Skills: Organized, detail-oriented, and excellent at multi-tasking in a fast-paced environment.
  • Tech Savvy: Proficient in MS Office Suite, especially Excel (sorting, filtering, merging cells).
  • Communication: Strong ability to communicate effectively with customers and team members.
  • Self-Motivated: Able to learn on-the-job and through self-learning.

#INDCLT


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