Client Experience Specialist

1 week ago


Rochester, New York, United States ButlerTill Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as an Associate Client Relationship Specialist. In this role, you will be responsible for managing client relationships, providing exceptional customer service, and resolving issues or complaints in a timely and professional manner.

Key Responsibilities
  • Manage client relationships and provide exceptional customer service through proactive communication and issue resolution.
  • Develop and maintain a deep understanding of client business challenges and needs to deliver continuous value.
  • Collaborate with internal teams to ensure seamless delivery of services and meet client expectations.
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to clients.
Requirements
  • 1+ years of customer service experience in a fast-paced environment.
  • Associate's degree in Marketing, Business, Consumer Relations, or a related field.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational and multitasking abilities with attention to detail.
What We Offer

As an Associate Client Relationship Specialist at Butler/Till, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a competitive salary range of $36,000-$52,000, a comprehensive benefits package, and opportunities for professional growth and development.



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