Senior Manager, Data Management Operations

1 week ago

Westlake, United States Fidelity TalentSource LLC Full time



Job Description:

The Role

The Security Reference team within Fidelity Fund and Investment Operations (FFIO) is a global investment data management organization that specializes in the sourcing and processing security data within MDM (Master Data Management) system.\u00A0 GDS provides data services for trading, accounting, compliance, performance and analytical data in support of global investment decision making organizations.\u00A0 Security Reference, a division of GDS, specializes in managing, integrating and validating vendor and Fidelity-defined data associated with investment entities (securities, issues, brokers, funds, portfolios and index data).

We are seeking a highly motivated and responsive team player who is able to multi-task and adapt to a continually dynamic environment with tight deadlines.\u00A0 Our work is highly collaborative and involves close coordination and excellent communication with our clients, global team members, and key business and technology partners across Fidelity.

The Senior Manager will manage the day-to-day operational activities including oversight of daily workload distribution to ensure helpdesk and project assignments are equitable, challenging, and completed in an accurate and timely manner.\u00A0 The Senior Manager will work with business partners to resolve complex data inquiries while providing high level of customer service.\u00A0 By working across GDS, technology, customers, business and systems partners, the Senior Manager will\u00A0plan and prioritize operational projects and manage team efforts end-to-end.\u00A0

The Expertise You Have

  • Bachelor's degree in Business/Finance or related field required
  • Financial Services Industry experience working with reference data preferred
  • Experienced in managing projects and/or small teams of people in and agile environment
  • Ability to lead, coach, develop and manage performance and output of 8+ team members
  • Ability to multi-task, work under pressure, and meet tight deadlines
  • Team player who takes initiative and thinks across Fidelity
  • Hands on work style with \u201Ccan do\u201D attitude with strong desire to make things happen
  • Preferred reporting tools experience such as SQL, Bloomberg and CusipWeb a plus

The Skills You Bring

  • People management including recruiting, training, and performance evaluations
  • Ability to lead cross-functional teams and drive team to success
  • Strong leader and mentor that builds productive and collaborate relationships with team members by providing and seeking feedback
  • You are a team player who takes initiative and leads to achieve team goals
  • Highly motivated, flexible, quality focused team player with excellent organizational skills
  • Ability to work at different levels of detail and can concisely summarize complex issues
  • Experience with data mining and visualization, data analytics, data modeling and data manipulation experience
  • Solid organizational and project management skills to navigate high volume setting with tight deadlines\u3000
  • Demonstrated ability to work independently and collaboratively with all levels of staff, management and other business partners
  • Strong learning agility to quickly understand and connect key concepts and dependencies

The Value You Deliver

  • Oversee and lead day to day operations of subject area to ensure data quality, process efficiencies and management of risk
  • Maintains and develops policy and procedure documentation for functional team
  • Formulates both tactical and strategic plans to increase productivity and to reduce risk\u00A0
  • Liaise with customer, business partners, and systems to translate business requirements into data requirements, evaluating and recommending data solutions
  • Make recommendations for global operational enhancements
  • Participates in new product forums and works with GDS management consultancy team to stay abreast of industry news and developments
  • Reviews database queries to analyze and validate data for problem resolution for ad-hoc customer questions or issues that result from data surveying
  • Participates and/or leads Operations Support projects and initiatives involving multiple business partners, provide subject matter expertise
  • Responsible for all aspects of performance management lifecycle activities including training, hiring and setting short and long-term goals for staff




Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

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