Director of Customer Success

3 days ago


Austin, United States Tarvos Talent Full time

Tarvos Talent is seeking a Customer Success Director for a client located in Austin, TX. The Customer Success Director will join a thriving Saas company that takes pride in their employee appreciation efforts. As the Director of Customer Success, you will be an integral part of a committed team, operating in a high-energy and stimulating environment. This role offers the chance to influence the company's trajectory, providing the freedom and autonomy to implement significant changes and enhancements. The ideal candidate will be results-driven, goal-oriented, and deadline-focused, with a strong ability to work independently and take initiative.


The Customer Success Director will develop and implement the vision and strategy for the Customer Success department, lead and cultivate a high-performing team of Customer Success Managers, and manage relationships with key enterprise clients. They will also collaborate with various teams to ensure exceptional customer outcomes and will discover and capitalize on growth opportunities.


The Customer Success Director will need to have 5+ years of experience in Customer Success and 3+ years of leadership experience. They will also need exceptional communication and presentation skills.


For immediate and confidential consideration, please email your resume to Julie Lake Adams at jlakeadams@tarvostalent.com



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