Senior Digital Workplace Microsoft 365 Enablement

4 weeks ago

Sunnyvale, United States Cynet Systems Inc. Full time

Must Have Skills:

  • Expert level power user skills for M365 applications and services like MS Loop, MS Planner, MS To Do, MS Copilot, SharePoint and OneDrive.
  • Ability to conduct interviews to understand various business team’s activities that requires collaboration and come up with the solution and workflow.

Experience and Qualifications:

  • 5+ years in IT or organizational change management.
  • Experience conducting training for M365 Applications.
  • Working knowledge of establishing and measuring goals and KPIs on an overall program and individual use case level.
  • Proven ability to create business cases and ensure support from C-level executives and business partners.
  • Proven financial management skills with operational budget tasks.
  • Strong working knowledge of enterprise IT services, technologies and processes.
  • Awareness of workplace analytics or digital employee experience management tools.

Competencies:

  • Pragmatic and detail oriented.
  • Consistently takes a thorough, accurate, organized and productive approach.
  • Influence.
  • Ability to gain agreement and support for ideas and initiatives.
  • Business-results orientation.
  • Seeks to understand business needs and works to anticipate, identify and meet end-user needs.
  • Enablement mindset.
  • The ability to focus on empowering and ensuring that employees have the motivation and knowledge to fully exploit IT-supplied technology.
  • The ability to guide and sustain change in a dynamic and complex operating environment.
  • Leadership.
  • The ability to build teams, balance team and individual responsibilities, and achieve goals through others not directly under the leader’s supervision.
  • Interpersonal skills.
  • Ability to work across business lines at senior levels to influence and effect change to achieve common goals.
  • Excellent oral and written communication skills.
  • This includes the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels, including the board and investors.
  • Analytical and problem-solving abilities.
  • Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.
  • The ability to develop initiatives and drive cultural and behavioral change across the organization and all levels of the business.
  • Fearlessness.
  • Flexibility.
  • Willing to roll up the sleeves and help, or diving into details when necessary.
  • Digital dexterity.
  • The ability to learn and utilize digital workplace technologies to catalyze new ways of work Vision.
  • The ability to see and explain how the company can exploit technology to improve employee experience and engagement.

Education:

  • Bachelor’s Degree or equivalent work experience.

First 30 Days:

  • Complete the onboarding and training process, learn about the company culture and values, and familiarize candidate with the tools and systems used by the team.
  • Meet candidate manager, mentor, and peers, and establish clear expectations and goals for candidate role.
  • Seek feedback and guidance regularly and communicate any challenges or questions candidate may have.
  • Develop a deep understanding of the products, services, and customers of the organization, and identify the key pain points and opportunities for improvement.
  • Interact with business stakeholders and perform interviews to comprehend the different collaborative tasks that take place among members of each pilot group.
  • For these collaborative tasks help identify the combination of tools and features they can use to improve productivity.
  • Contribute to the design, development, testing, and deployment of high-quality software solutions that meet the needs and expectations of the stakeholders.
  • Follow the best practices and standards of the team, and participate in code reviews, testing, debugging, and documentation.
  • Collaborate effectively with other developers, engineers, designers, product managers, and other cross-functional teams, and leverage their expertise and feedback to improve candidate work.
  • Use agile methodologies and tools to manage and track candidate projects and tasks.
  • Demonstrate initiative, creativity, and problem-solving skills in candidate work, and proactively seek new ways to learn and grow as a developer.
  • Keep up to date with the latest trends and technologies in the field and share candidate insights and ideas with the team.
  • Evaluate candidate performance and progress against candidate goals and objectives, and seek feedback from candidate manager, mentor, and peers.
  • Celebrate candidate achievements and learn from candidate mistakes.
  • Identify candidate strengths and areas for improvement and create a plan for candidate continuous professional development.

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