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SAP Implementation Specialist

4 months ago

Waukegan, United States Intellectt Inc Full time

Role: IT Technical Specialist

Location: Waukegan, IL - 60085

Duration: 11 Months


Job description:

  • The Senior IT Specialist will oversee a client area spanning multiple countries, divisions, and domains. This role involves leading both offshore and onsite teams from service partners, managing team activities related to Global, Divisional, and local systems.
  • Collaboration with Business Relationship Managers (BRMs) and Regional IT contacts is essential, providing oversight of business requirements and ensuring alignment with stakeholders.
  • The role requires proficiency in SAP ERP environment, particularly in SAP-SCM, SAP-PTP, SAP-APO, and SAP-Ariba, with experience in SAP SRM considered a plus. Effective communication with business users and offshore teams is paramount, as this role leads all support-related activities, including end-to-end support, performance reporting, and SLA development and monitoring.

Requirements:

  • Degree in IT or a complementary business field.
  • 10-13 years of IT experience, preferably in the healthcare industry.
  • Prior management experience.
  • Proficiency in problem determination and resolution.
  • Strong collaboration and partnering skills.
  • Excellent verbal and written communication skills.
  • Knowledge of business environment, service requirements, and culture.
  • Process-oriented with an understanding of process costs.
  • Ability to achieve results through relationship-building.
  • Firm yet fair approach to operational deliverables.