Business Operations Analyst

3 months ago


Cambridge, United States Zenith LifeScience Full time

Work effectively with the diverse community of researchers and management to capture business need, workflow, and value

Participate in global outreach, collaboration initiatives, and projects supporting a diverse and dynamic research community at Company

Participate in documenting business process workflow, create diagrams to support and communicate

Support global stakeholder management processes including communication

Engage with the business owners, users and service providers of existing solutions to aid in assessment and planning for lifecycle, improvement, expansion, or transition processes

Provide input and data in support of planning, prioritization and budget process for IT projects

Support communication of strategies, ideas, and goals to senior management

Participate in the coordination and creation of product/service documentation and training

Participation in the creation of foundational service design documentation

Special projects as required


Requirements


3-4 years of Business Analysis experience

Bachelor's degree in computer science, engineering, a related field, or equivalent experience

Experience working in the scientific environment, especially one that is related to drug development is preferred

Practical experience understanding, collecting, and documenting requirements and use cases.

Proven success enabling customer success through thoughtful analysis and communication


Additional Requirements


Strong organization and attention to detail

Strong interpersonal skills and the ability to act as a trusted advisor and consultant

Strong analytical thinking and problem solving

Perform well in a fast-changing environment



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