Customer Service Representative
2 months ago
Were seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Azusa, CA Our family-owned agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Retirement Plan
Snacks
Responsibilities
- Assist with inbound customer calls
- Assist clients to resolve general service inquiries as needed
- Follow-up with existing and potential clients
- Review billing questions with clients
- Perform other duties as assigned
Requirement
We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.
The ideal candidate will:
- Bilingual in Spanish is preferred
- Must be able to get Insurance Licensed
- High School or equivalent
- Have a high-energy, positive approach
- Be able to meet individual performance metrics goals
- Successfully juggle multiple priorities at any given time
- Possess outstanding written and verbal communication skills
- Understand basic product, billing and processing guidelines
- Accept feedback when offered and works well with others
- Maintain positive and upbeat written and verbal communication
- Research and identify timely solutions to client-related problems
- Have solid computer skills with knowledge of Windows and Microsoft Office
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