Customer Service Representative

2 months ago


Azusa, United States Farmers Insurance- Gricelda Huerta Agency Full time

Were seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Azusa, CA Our family-owned agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Snacks


Responsibilities
  • Assist with inbound customer calls
  • Assist clients to resolve general service inquiries as needed
  • Follow-up with existing and potential clients
  • Review billing questions with clients
  • Perform other duties as assigned

Requirement

We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.

The ideal candidate will:

  • Bilingual in Spanish is preferred
  • Must be able to get Insurance Licensed
  • High School or equivalent
  • Have a high-energy, positive approach
  • Be able to meet individual performance metrics goals
  • Successfully juggle multiple priorities at any given time
  • Possess outstanding written and verbal communication skills
  • Understand basic product, billing and processing guidelines
  • Accept feedback when offered and works well with others
  • Maintain positive and upbeat written and verbal communication
  • Research and identify timely solutions to client-related problems
  • Have solid computer skills with knowledge of Windows and Microsoft Office





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