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Customer Service and Sales Professional

1 month ago

Azusa, California, United States Farmers Insurance- Gricelda Huerta Agency Full time
About the Role

We are seeking a highly motivated and experienced Customer Service Sales Representative to join our team at Farmers Insurance - Gricelda Huerta Agency.


Key Responsibilities:
  • Provide top-notch customer service through inbound calls, responding to inquiries, and resolving issues in a timely manner.
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Stay up-to-date on product knowledge, billing processes, and guidelines to effectively communicate with clients.
  • Meet or exceed individual performance metrics goals, consistently demonstrating high energy and a positive approach.

Requirements:
  • Possess excellent verbal and written communication skills, with the ability to effectively communicate with diverse clients.
  • Maintain a professional demeanor, remaining calm under pressure and adapting to changing situations.
  • Demonstrate a proactive approach, identifying solutions to client-related problems and taking initiative when needed.
  • Showcase exceptional time management skills, prioritizing tasks and meeting deadlines while maintaining a flexible schedule.
  • Hold a high school diploma or equivalent, with a willingness to pursue further education or certifications as required.

What We Offer:
  • A competitive hourly base salary: $25-$30 per hour, depending on experience.
  • Bonus opportunities for outstanding performance.
  • A comprehensive benefits package, including health insurance, tuition reimbursement, and paid time off (PTO).
  • Ongoing training and development opportunities to enhance skills and advance career growth.
  • A supportive work environment that fosters collaboration and teamwork.